Lead, AI-Driven Customer Success Platforms
Themis Solutions (USA) Inc.
Clio is hiring a Senior Manager, Customer Success Applications to lead the CS Platforms team. You will own the post-sale stack, including Salesforce Service Cloud, CS objects, and the AI-driven Customer Success platform, coordinating with Professional Services tooling and support automation. You will design CS-domain AI agents using Claude, guide build-versus-buy decisions, and manage external AI vendors while aligning with governance and data strategies across Revenue Operations. #J-18808-Ljbffr Themis Solutions (USA) Inc.
Vacancy posted 1 day ago
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