Residential Supervisor

Residential SupervisorThis position provides direct care services as well as administrative and team lead support to residential programs. Shift responsibilities include crisis intervention, life skills training, rule enforcement and appropriate modeling while core administrative duties include assisting with hiring and orientation of new staff, scheduling and shift coverage, program compliance, and facilities management.Education QualificationsBachelor's degree in social work, psychology or related fieldEmployment QualificationsTwo years experience in working with runaway/homeless youth, including residential rolesAbility to effectively engage youth with diverse identities, including the intersecting identities of race, ethnicity, socioeconomic background, and sexual orientation/gender identity and expressionAbility to effectively manage crisis situationsExperience facilitating groups and knowledge of group dynamicsKnowledge of positive youth development, trauma-informed care and life-skills developmentStrong communication, organizational, planning and other administrative skillsComputer proficiency including word processing, spreadsheets and web navigationJob Responsibilities and DutiesResidential Shift Coverage:Complete a minimum of two scheduled shifts per week, providing resource information, crisis intervention and/or other assistance as appropriate. Shift assignment may vary dependent upon agency needsUtilize a youth development and strengths-based approach when working with youthSupervise resident activities. Monitor and enforce applicable program rules and policiesProvide advance notice to supervisor and find replacement if unable to work a scheduled shiftRemain on duty until relieved by another staff at all times. While on shift, stay on Ozone House property unless prior approval from a supervisor has been givenPromptly inform Supports Coordinators or Therapist of important issues involving their client(s)Provide direct assistance to youth with things such as: preparing meals passing meds, encourage chores and support client specific employment and school related goals.Read recent client logs, updates and other program documentation Maintain on-going documentation such as logs, incident reports and life skills logs. Abide by all Ozone House, Inc. policies and proceduresSupervisory and Administrative Duties:Ensure that assigned staff receive on-going supervision to enable them to fulfill the performance expectations of their job in accordance with agency philosophy, mission, and standards.Provide regular feedback to staff on performance and in coordination with the Residential Program Director, implement performance improvement or disciplinary actions as needed according to the agency's personnel policiesEnsure staff are in compliance with required trainingsParticipate in weekly case review/ team meetings for residential programsCommunicate weekly updates and other relevant information to residential staffAssist with hiring and orientation of new residential staff and provide on-going peer supportAssist with scheduling and ensure adequate shift coverage for residential servicesCoordinate life skills programming including on-going curriculum enhancement and monitoring the quality of offeringsUtilize the HMIS system to complete various data entries for residential programs as assigned (i.e. appointments and sign in sheets)Oversight of residential documentation including logs and client dataAssist with facilitates management via identification of issues or concerns by reporting to administrationCoordinate program supply acquisitionProvide on call coverage on a rotating basisOther Duties and Meetings:Attend regular supervisory meetings with the Residential Program DirectorAttend Ozone House all-staff meetingsAttend and contribute to Residential Team meetingsAttend regular trainings to enhance skills and meet licensing requirements (50 hours in the first year of employment and at least 25 hours/year thereafter)Lead two trainings for the Residential Team annuallyMaintain the on-call phone on a rotating basis, to provide 24-hour emergency assistance, and crisis intervention to homeless and runaway youthComplete other job duties as assignedOzone House Values and MissionOzone House is an equal opportunity employer, prohibiting discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic. We encourage applications from marginalized groups, including people of color, those who have experienced economic hardship, and LGBTQ individuals. We are committed to fostering a workplace that reflects our core values of empathy, equity, integrity, collaboration, resilience, and safety. We believe that every employee plays a vital role in creating an inclusive, affirming, and compassionate environment where all individuals are respected and valued. By embodying these values, we ensure that Ozone House remains a welcoming and empowering place for all employees, where we can thrive together as a team. Ozone House aspires to end youth and young adult homelessness in Washtenaw County and surrounding communities through our mission of providing holistic support and housing services that enhance the wellbeing and safety of young people through empowerment, advocacy, and connection. Since 1969, we have actively developed unique, high-quality housing and support programs and services that provide support, intervention, and assistance to homeless, runaway, and high-risk youth and their families.BenefitsOzone House offers a comprehensive benefits package that includes: BCBS health and vision options and dental insurance 90% employer paid for single employee coverage, 80% for family coverage; retirement savings plan; basic life insurance, short and long-term disability coverage 100% employer paid; Health Savings Account; Dependent Care, Medical and Limited Purpose Flexible Spending Accounts and a generous paid time off plan.