Human Resources Technician

Salary : $45,648.00 - $74,293.00 Annually
Location : New Bern, NC
Job Type: Full-time
Job Number: 00604
Department: Human Resources
Opening Date: 07/10/2026
Closing Date: 7/24/2026 11:59 PM Eastern


General Definition of Work
Performs intermediate paraprofessional work administering and maintaining benefit programs, overseeing the human resources information system (HRIS); coordinating the wellness program and; does related work as required. Work is performed under the regular supervision of the Director of Human Resources.

Essential Functions/Typical Tasks
Administering benefit programs; overseeing the maintenance of the human resources information system (HRIS); coordinating the wellness program; maintaining files and records; verifying records; preparing reports.

(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Oversees the preparation and maintenance of human resources information system (HRIS) and benefits entries and changes; enters and updates employee data in HR information system (HRIS).
• Oversees health insurance and supplemental insurance programs.
• Oversees benefit enrollments and processes benefit changes.
• Administers retirement programs; enrolls new employees, explains retirement requirements, and processes retirement applications.
• Handles benefit related inquiries and disseminates benefit related information.
• Keeps abreast of benefit trends and regulations that may impact the City or improve benefits that are offered.
• Administers monthly upload of 1095c ACA data to benefit carrier for IRS feed.
• Conducts and responds to benefit related surveys.
• Coordinates and conducts comprehensive orientation sessions for new employees.
• Administers FMLA, ADA, Shared Leave and other City leave policies; meets with employees and responds to inquiries.
• Coordinates and oversees the City's Wellness Program; Serves as Chairperson of the City's wellness committee; works with the committee to plan, coordinate and organize wellness activities.
• Assists in the coordination of recruitment processes; Assists with the coordination of recruitment advertisements for position vacancies.
• Assists with conducting or acquiring background checks and employee eligibility verifications.
• Performs routine and complex tasks required to administer and execute human resources programs.
• Responsible for the maintenance of organizational charts.
• Assists in the development of policies and procedures.
• Plans and organizes annual employee benefits fair, as well as other wellness related events.
• Serves as first level technical support for Employee Self Service website.
• Reconciles insurance bills and submits invoices for payment.
• Conducts exit interviews, explains benefit options, processes required paperwork.
• Performs related tasks as required.

Knowledge, Skills and Abilities
General knowledge of the philosophies, principles and practices of public personnel administration; general knowledge of the organization and administration of municipal government; ability to present ideas effectively, both orally and in written form; ability to prepare and maintain detailed and technical records; ability to research, collect, organize and analyze data, and to prepare technical reports and recommendations; ability to interpret and apply policies and procedures; Proficiency in Microsoft Office is required; ability to perform and organize work independently; ability to establish and maintain effective working relationships with other departmental officials, supervisors, associates and the general public.



Requirements
Education and Experience
Any combination of education and experience equivalent to graduation from an accredited community college with major course work in human resources management or related field and considerable experience utilizing a human resources maintenance system (HRIS); considerable experience in benefits administration.
Physical Requirements
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for color perception, preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
Special Requirements

Possession of an appropriate driver's license valid in the State of North Carolina.
The City of New Bern is an Equal Opportunity Employer.
Visit our page to learn about eligible benefits at the City of New Bern.