Consultant, Business Insights (ALO Operational Excellence) HYBRID

Consultant, Business Insights

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

The Consultant, Business Insights will support ALO's evolving data strategy and help mature how the organization uses data, reporting, analytics, and AI-enabled insights to inform business decisions. This role will help introduce structure, improve consistency, and support prioritized reporting and analytics efforts across ALO.

Working within ALO Operational Excellence, this individual will partner closely with Shared Services, Enterprise Data Governance, and operational leaders to strengthen reporting practices, align definitions and standards, and improve how insights are delivered to the business.

Key Responsibilities

• Support ALO's Data & Insights Strategy: Help shape and execute ALO's approach to data utilization, analytics, dashboards, automation, and insight generation. Identify opportunities to improve how data is used to inform operational and strategic decisions.
• Advance Governance & Prioritization: Support intake processes, prioritization routines, and governance practices that align reporting and analytics work to ALO and enterprise priorities. Help create greater visibility and consistency across requests, initiatives, and deliverables.
• Partner Cross-Functionally: Work with Shared Services, Data Governance, and enterprise analytics partners to promote aligned processes, terminology, data definitions, and reporting standards. Build strong relationships across business and technical teams.
• Translate Data into Business Value: Develop, enhance, and deliver reporting, dashboards, and data visualizations that make complex information easier to understand and act on. Help business partners turn data into practical insights and decisions.
• Operate with Hands-On Analytical Depth: Bring strong working knowledge of data, reporting, and analytics tools to contribute directly to work products, solve problems, and build credibility with technical and business stakeholders.
• Drive Innovation in Data & AI: Explore and apply emerging tools, including AI-enabled capabilities, to improve decision-making, efficiency, and operational outcomes. Support thoughtful adoption of new approaches that create measurable business value.

Required Skills & Experience

• Strong experience supporting analytics, business intelligence, reporting, or data strategy initiatives
• Hands-on experience with data tools, dashboards, or analytics environments
• Ability to translate complex data into clear business value and actionable insights
• Experience helping build governance, standards, or scalable reporting frameworks
• Strong communication, prioritization, and stakeholder management skills
• Ability to work effectively across business and technical teams in a highly matrixed environment

Strongly Preferred

• Experience with Snowflake, Dataiku, Power BI, and Power Apps
• Background in AI implementation or leveraging AI within business processes
• Prior experience in insurance, annuities, or life operations

Additional Information

This position will be hired on a SuccessFlex basis. Grandview: 1000 Yard Street Grandview OH, 43215

Work schedule: 2 days in office, 3 days remote.

Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you! As a Consultant, Business Insights, you'll extract data to obtain knowledge and insights, manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, investigate complex business concerns using data and statistical techniques, apply analysis or visualization techniques, build forecasts and/or projections of possible business futures and benefits, and communicate key findings to business partners. Your focus will be to maximize insight gained from internal and external data to ensure that business partners are making decisions in an optimally informed way.

Job Description

Key Responsibilities:

• Applies substantive business expertise to render insights and forecast/project on extracted data sets to craft, package and communicate actional insights and recommendations to business partners.
• Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders. Cultivates partnerships across the company to ensure methodologies and assumptions align with corporate practices.
• Participates in the development of scope, risk/control matrix, project timelines and assignments. Responsible for effectively synthesizing own project work and the work of team members. Work may span more than one project or focus area.
• Leverages statistical inferencing when conducting analysis. Communicates significance in findings when working with business partners. Utilizes appropriate visualization techniques as needed.
• Collaborates with leaders to develop strategies for the business unit. Consults with business to understand, align, and deliver work that supports business objectives and priorities.
• Determines appropriate information and data to be shared with customers. Shares financial and operational analyses with appropriate area of the company as assigned. Responsible for building business intelligence applications using R/Python/SQL/SAS/Tableau.
• Manages special projects and serves as an analytic consultant and contact for team members and associates outside the department.
• Serves as a consultant and subject matter expert for business areas during the intake and prioritization of data, reporting, analysis, and advanced analytics work
• Contributes to the continuous improvement of department processes through ongoing initiatives.
• May be responsible for preparation of reports and use of information systems, software and related sources of information. Also, may be responsible for training other users on report preparation and data base access and supporting the research, analysis and presentation of information.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/Associate Vice President and does not have direct reports.

Typical Skills and Experiences:

Education: Undergraduate studies in data or business analytics, computer science, management information, business, mathematics or related field with post-graduate studies preferred

Experience: Typically, eight or more years of experience in data extraction, data manipulation, analysis, and data visualization. Experience with advanced statistical techniques such as business intelligence. Detailed experience with data-extraction problem solving; working with large structured and unstructured data sets and databases to build understandable and relevant analyses. Professional experience in insurance, financial services or a related industry preferred.

Knowledge, Abilities and Skills:

In-depth knowledge of business policies and procedures, customer service concepts and practices. Sophisticated understanding of creating and maintaining ad hoc and standard analysis, including data visualization, predictive modeling and business intelligence tools. Working knowledge to conduct extraction of data for functional and operational analysis and modeling. Strong communication skills for interactions with others. Ability to understand business processes and the data produced by them. Ability to understand functional and operational measurement needs, analyze data requests and interpret and translate business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.

Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values:

Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Occasional travel, nonstandard or extended work may be required based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants