Senior Lead ERT Agent

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

More information is available at

Who You Are
Military, law enforcement, or security backgrounds are great, however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value, integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!

The Lead Emergency Response Team Agent will work 3-5 days a week, 12-hour shifts (0800-2000) at the desired location. This is an hourly rate with overtime.

Responsibilities & Expectations

The Emergency Response Team Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

• Ensure the overall safety and security of protectees/corporate employees.
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Minimum Requirements

• Required – Possess a valid and current Guard Card and Exposed Firearm Permit

• Participation in random drug screenings.
• Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
• Pass pre-employment background investigation.
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Must be able to obtain a state guard card and firearms license.
• Required - CCW or LEOSA/HR218
• 5+ years in Executive Protection, ERT, or PSD
• Prior Law Enforcement or Military in the following fields - Special Operations or Combat Arms
• Demonstrate fundamental EP core skills, to include covert coverage, advance documentation and planning, vulnerability assessments, close protection, and safe driving

Desired Qualifications

• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries).

Additional Benefits

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Offer hundreds of training courses, exercises, and certifications – including paid training days.
• Paid time off
• Professional development assistance

Job Type: Full-time

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.