Automotive Service Advisor / Writer
DARCARS Toyota Collision Center
Automotive Service Advisor / Writer
DARCARS of Silver Spring is now seeking an Automotive Service Advisor / Writer. As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention.
In this role you'll:
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
- Generate and provide customers with a complete and accurate estimate of repair orders
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI
- Follow the manufacturer's warranty guidelines and procedures
- Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s)
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience highly preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background)
Benefits
- Competitive pay and opportunities for bonus
- Comprehensive Benefits Plan including 401k
- PTO and Paid Holidays
- Employee discounts on vehicle purchases, parts and service repairs
- Opportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
- ...Job Description Job Description DARCARS of Silver Spring is now seeking an Automotive Service Advisor / Writer As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products and repair services...AutomotiveLocal area
- ...DARCARS of Lanham – Automotive Service Advisor / Writer As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the...AutomotiveLocal area
- ...Automotive Service Advisor / Service Writer / Service Consultant CarGuys Inc., America's and Canada's #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across...AutomotiveBase plus commission
- ...years. We're known for honest recommendations, exceptional customer service, and a team-first culture where employees are respected and supported. We are searching for an automotive service advisor, with experience in an independent auto repair shop, that can...Automotive
- ...Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers...AutomotiveTemporary workWork at office
- ...Job Description Jim Coleman Infiniti/Nissan is hiring a Service Advisor! Jim Coleman Automotive is a 3rd generation family-owned dealership. The... ...looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout...AutomotiveLocal area
- ...Automotive Service Writer Job Duties: Initiates automotive services and repairs by ascertaining performance problems and services requested.Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and...AutomotiveContract workTemporary work
- ...Job Description Job Description The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help take us to the next level....AutomotiveRelocationRelocation packageFlexible hours
$33k
...Job Description Job Description We are a premium, high-end automotive service facility known for exceptional workmanship, transparent... ...’re seeking a professional, detail-driven Automotive Service Writer to act as the bridge between our customers and our technicians...AutomotiveFull timeMonday to Friday$25 per hour
...Efficiently drive down vendor cycle time to minimize out of service days Handle phone calls related to vehicles experiencing extensive... ...~ Ability to work remote ~ Fleet experience preferred ~ Automotive vehicle repair background ~ Ability to multitask ~...AutomotivePart timeRemote workWorldwideFlexible hoursShift workWeekend work- ...Service Lot Porter Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups, representing some of the industry's best brands with over 25 locations...AutomotiveLocal areaImmediate startWork from home
- ...Job Description Job Description Job Title: Service Advisor Department : Service Supervisor: Service Manager Summary Description Intake of customer vehicles, diagnose problems and service needs; sell service and/or parts and communicate job status to...Work at officeImmediate startFlexible hoursAfternoon shift
$60k - $120k
3 days ago Be among the first 25 applicants Gee Automotive Companies provided pay range This range is provided by Gee Automotive Companies... ...and customer-focused individual to join our team as a Service Advisor. This is an excellent opportunity for someone looking for a...AutomotiveFull timeContract work- Dealership L0502 Suburban Ford of Romeo Experienced Service Writer Wanted At Suburban Ford Romeo Are you an automotive professional with a proven track record in... ...Proven experience as a Service Writer or Service Advisor Background as an automotive technician is a plus...AutomotiveContract workTemporary work
- ...An automotive retail leader in Greenbelt seeks an Automotive Service Advisor. This role involves scheduling appointments, creating transparent repair orders, and ensuring effective communication with customers and technicians. Candidates should possess experience as an...Automotive
$60k - $63k
...Company in Washington, D.C. is seeking a Parts Manager – Service Manager – Service Advisor to join their consulting team. This role requires... ...candidates should have over 5 years of experience in the automotive industry, specifically in roles like Service Advisor or...Automotive- ...Description Job Description SUMMARY We are hiring for a Service Advisor to join our award winning team. If you are tired of where... ...willingness to learn new programs About the Dealership Ourisman Automotive Group believes our success and future growth is contributed...Automotive
- ...Job Description Job Description Position Summary The Service Advisor serves as the primary point of contact between customers and... ...Preferred Prior experience as a Service Advisor or in automotive service Knowledge of automotive maintenance and repair terminology...Automotive
- ...Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi... ...through purposeful innovation and creativity. Advisors work with technicians during the entire... ...customers on necessary and recommended services. Offers additional services and repairs...AutomotiveLocal area
- About Us The Beyer Automotive Group currently sells and services Volvo, Land Rover, Kia, and Subaru across greater Washington DC. We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria...Automotive
- ...Service Advisor We are hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment... ...from 7:00am to 5:00pm About the Dealership Ourisman Automotive Group believes our success and future growth is contributed...AutomotiveMonday to Friday
- Job Title Job Description Nealey Tire & AutoAutomotive
- ...College Park Hyundai is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing a Quality Product...AutomotiveSecond job
- ...Job Description Job Description NISSAN Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor 50k to...AutomotiveFull timeFlexible hours
$4,166 - $6,833 per month
...Description Job Description Overview Group 1 Honda Greenbelt is looking for a motivated and customer-focused Automotive Service Advisor to join our growing team. This role is ideal for individuals who thrive in a fast-paced environment, enjoy building customer...Automotive$85k - $120k
...in MAGMA , the state of the art high performance, high revving racing machines! Our service department is growing, and we’re seeking a skilled, motivated Automotive Service Advisor who takes pride in high‑quality workmanship and wants to grow with a premium brand....AutomotiveFull timeFlexible hours- ...Job Description Job Description Overview Group 1 College Park Hyundai , is expanding our team and looking for Automotive Service Advisors to join us. Our ideal Service Advisor is passionate about delivering exceptional customer experiences and thrives on building...Automotive
$54k
...about car buying is just the beginning. The Opportunity As a Service Advisor, you'll connect guests with our service team so vehicle... ...Required skills/experience: Prior Service Advisor (or similar automotive) experience preferred Strong communication, organization, and...AutomotiveWork at officeFlexible hoursShift workDay shift- ...Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection... ...through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service advisor to manage and direct all service department activities...AutomotiveRelocation package
- ...expectations, and the safety of team members. About the Position of Service Manager The Service Manager is responsible for assisting... ...needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with...AutomotiveWeekly pay
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Automotive Service Advisor / Writer. Be the first to apply!
- professional services specialist Silver Spring, MD
- health services administrator Silver Spring, MD
- human services specialist Silver Spring, MD
- court services officer Silver Spring, MD
- service delivery associate Silver Spring, MD
- family services specialist Silver Spring, MD
- guest services associate Silver Spring, MD
- veterans service officer Silver Spring, MD
- transaction services specialist Silver Spring, MD
- honda service advisor Silver Spring, MD


