Director of Operations Builder Role High Growth Startup Environment

Benefits:

Bonus based on performance

Competitive salary

Paid time off

About the Role

We are building a home care agency from the ground up—and we are looking for a hands-on Operations Builder to help lead that effort.

This is not a maintenance role. This is not a fully structured corporate operations job. This is a roll-up-your-sleeves, figure-it-out, build-the-system-as-you-go leadership role in a fast-moving startup environment.

You will help shape how the agency runs day-to-day, build systems where they don’t yet exist, and play a central role in scaling a growing home care business.

If you are someone who likes clear playbooks, predictable workflows, and fully staffed teams already in place, this will not be a fit. If you want ownership, autonomy, and the ability to build something meaningful from the ground up, this role will be extremely rewarding.

This role may be particularly appealing to healthcare professionals who understand patient care and care transitions but are looking to move beyond direct clinical service into operations, leadership, and business growth. Individuals from therapy, rehabilitation, care coordination, discharge planning, healthcare staffing, and similar backgrounds often find themselves uniquely prepared for success in this role.

What You’ll Own

Operations & Systems Building

Run and continuously improve daily agency operations

Build structure around intake, scheduling, staffing, and service delivery

Identify gaps in workflow and create solutions as the business grows

Help design the operational backbone of a scaling home care agency

Caregiver & Staffing Leadership

Recruit, onboard, and develop caregivers

Own scheduling and shift coverage in a dynamic, fast-changing environment

Step into staffing gaps when needed to ensure clients are supported

Address performance and accountability issues directly and fairly

Client Experience

Support new client starts and ongoing care coordination

Ensure families receive consistent, high-quality service

Act quickly to resolve issues and maintain trust with clients and families

Quality & Compliance

Maintain compliance with Oklahoma non-medical home care requirements

Build and maintain accurate documentation systems

Support audits, reviews, and internal quality checks

Community Growth & Relationships

Build relationships with referral partners (hospitals, case managers, senior communities, VA, etc.)

Represent the agency in the community as it grows

Support organic growth through relationship-building and reputation

What Makes This Role Different

You will be building systems, not just following them

You will work closely with leadership in shaping the future of the agency

You will see the direct impact of your decisions every single day

This is a high-impact, high-learning-curve role in a startup environment

What We’re Looking For

Thrives in ambiguity and fast change

Likes solving problems more than following instructions

Is energized by building something new

Can stay calm and effective in a chaotic, high-demand environment

Takes ownership instead of waiting for direction

Communicates clearly and directly

Cares deeply about quality care and client experience

Experience in home care or healthcare operations is helpful, but not required if you have strong operational instincts and a builder mindset.

Why This Role Matters

This position is foundational to the success of our agency. The person in this role will directly shape how we operate, how caregivers are supported, and how families experience care.

You won’t just be joining a company—you’ll be helping build it.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.