GILEAD - Senior Recovery Care Manager

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity. Gilead Community Services is seeking an attentive and recovery-oriented Senior Recovery Care Manager to join our multi-disciplinary residential program staff. About The Position The Senior Recovery Care Manager for Gilead’s New Britain area adult residential substance abuse program works Sunday - Thursday 8:00AM - 4:00PM (40 hours per week) providing oversight, monitoring and intervention as needed in a men’s residential substance abuse facility. The individual in this role supports residents in their recovery, assists residents in working on program goals, completes documentation paperwork and shift notes as necessary, and attends closely to the overall program environment to ensure resident compliance and well‑being. Minimum Requirements High school diploma; Associate’s or Bachelor’s degree preferred Previous volunteer or related work experience strongly preferred Must maintain and provide proof of valid driver’s license and automobile insurance in good standing Reliable use of personal vehicle as needed Benefits Generous paid vacation, sick, and personal time plus paid holidays Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%) Employer‑provided long‑term disability and life insurance (Gilead pays 100%) Hands‑on learning experience and supervision Scholarship, tuition reimbursement, and professional development opportunities Paid training, education, and certification as necessary (including CPR training) This is a union position and pays $19.69 per hour. Responsibilities Supports Program Management in communication between Recovery Care Managers and other administrative staff, clinicians and senior clinicians. Supports Program Management with scheduling and helps with coverage when needed. Performs weekly medication audits to ensure policies are accurately being performed. Maintains accountability of client’s locations at all times. Collects urine samples and completes related paperwork and breathalyzer testing as required by contract. Inspects client rooms, facility common areas and outside perimeter on a daily basis to include alarms, doors, all window and door locks, lighting and fire safety equipment. Supervises client meals and kitchen area. Monitors client visiting and maintains visiting residential log. Monitors clients during smoke breaks. Monitors client behavior and implements organizational behavior management procedures as needed. Mediates and resolves client problems. Resolves all emergency situations in accordance with organizational policies and procedures. Completes intake paperwork and assists in client orientation as assigned. Supervises client work assignments and checks for satisfactory completion. Serves as a positive role model following program guidelines for professional conduct and code of ethics. Develops and maintains professional boundaries and relations with clients. Assists clients in working on program goals and provides client services in areas of growth and responsibility, education, vocation, legal, family and friends. Conducts sanitation and safety inspections of all internal and external areas and equipment. Documents all shift activities and incidents in log. Responds to client and program crises and reports incidents to supervisor as detailed in program incident procedures. Maintains a working knowledge of and abides by the organization’s programs, policies and procedures, including, but not limited to, client supervision, key control, head counts, rounds of the facility, monitoring of client location and visitors, emergency procedures, and inspections. Observes self‑medication for clients. Completes fire drills on their shift. Ensures that the program’s physical environment meets required regulations including a clean, safe, and welcoming atmosphere. Supports the processes for all contractual agreements, certifications or licensing regulations including but not limited to the Department of Mental Health and Addiction Services (DMHAS). Actively participates in program meetings, clinical meetings, supervision and ad hoc work groups, as needed, in an effort to carry out the mission of the program. Supports positive outcome measures as defined by the state regulations and agency quality assurance processes. Insures program compliance through the timely and accurate reporting of data as needed. Works in coordination with the agency Administrative Support Staff for proficient service delivery. Other duties as assigned. Documentation Requirements Completes shift log by the end of each shift. Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization. We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability. Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to View email address on click.appcast.io. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion. An Equal Opportunity Employer. #J-18808-Ljbffr Gilead Community Services, Inc.