Triage / Medical Assistant / Phlebotomist Float

Location(s): Norton, VA / Castlewood, VA


Job Type: Hourly; Full-Time


Qualifications:
• High school diploma or equivalent
• Valid Driver's License to commute to assigned practice locations and as requested
• Current CMA or CCMA certification a plus
• Current Phlebotomy Certification (CPT)
• Previous experience in a clinical setting, preferably in behavioral health, addiction medicine, or primary care
• Excellent interpersonal and communication skills
• Strong organizational and time management abilities
• Proficiency in electronic medical records (EMR) systems
• Knowledge of medical terminology and clinical procedures
• Ability to work effectively in a team-oriented environment

Key Responsibilities:
• Perform routine clinical tasks, including taking vital signs, drawing blood, and collecting laboratory specimens
• Obtain and document patient medical histories, current symptoms, and other relevant information
• Assist physicians, nurse practitioners, and other healthcare providers with patient examinations, wellness assessments, and procedures
• Support patient care delivery by helping health care providers during examinations; drawing blood, preparing lab specimens; disposing of contaminated supplies; telephone prescriptions to pharmacies; authorizing medication refills as directed by physician; obtaining reports and records as ordered or requested by providers
• Conduct patient education on health management, treatment plans, and preventive care
• Ensure patient confidentiality and maintain accurate and up-to-date medical records
• Schedule appointments, follow-up visits, and coordinate authorizations and referrals to specialists
• Provide emotional support and reassurance to patients and their families
• Answer phone calls, respond to patient inquiries, and manage electronic communications
• Participate in staff meetings, training sessions, and quality improvement initiatives
• Assist in the management and monitoring of patients receiving addiction treatment, including medication-assisted treatment (MAT)
• Provide support in behavioral health interventions, including patient screenings, assessments, and follow-up care
• Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies
• Maintain safe and secure work environment by following and enforcing standards and procedures; complying with legal regulations
• Serve and protect the physician or health care provider practice by adhering to professional standards, policies, procedures, and all federal, state, and local requirements
• Enhance the health care facility's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Other duties, as assigned


Benefits:

• Medical, dental, vision
• PTO
• 401K
• Uniforms
• HSA
• EAP