Assistant Manager Front Office

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Assistant Property Manager role is responsible for the day to day operations of the above referenced properties’ rental program, homeowner relations, accounts payable and administrative support for the GM as well as assisting in HOA management of such.  We're looking for candidates with strong project management skills and the ability to work through complex issues with multiple stakeholders. Candidate must be energized by working in a demanding and dynamic environment.  The Assistant Property Manager reports directly to the General Manager. Duties and responsibilities include homeowner liaison and administration for rental and homecare owners at both Pines and Osprey, accounts payable hotel operations (Pines, Osprey and Trappers Cabin), Grouse Mountain Grill payables and account reconciliation, and administrative support for GM of Pines and Osprey.

Job Specifications:

• Starting Wage: $57,784.00 - $70,631.00
• If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips (Add this bullet only for tipped roles) 
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: No  

Job Responsibilities:

• Develop and maintain strong service-oriented relationships with homeowners - making them feel Welcome and Important.  
• Support Front Desk team for daily arrivals, departures, coverage, etc.
• Homeowner Liaison - Regular communications, scheduling of maintenance/cleaning, posting maintenance and cleaning charges in owner system, problem solving
• Assist HOA manager from time-to-time
• Accounts Payable - Maintain all vendor files, create POs, code invoices - submit to AP.
• Administrative support to General Manager/FOM - provide daily assistance with correspondence, scheduling, filing and other administrative duties as necessary.  Some administrative support to the Leadership Committee as requested by the GM including some purchasing, taking meeting minutes when needed
• Conduct unit inspections on a regular basis, focusing on cleanliness, preventative maintenance and owner compliance with rental rules and regulations; maintain inspection documentation and communicate notable findings to GM's.

Job Requirements:

• High school diploma or equivalent required. College degree preferred.
• Minimum 2 years homeowner relations / property management experience required.
• Sale Force, IQWare, MS Office required, Reservations software preferred.
• Communicate professionally in English, both written and verbal.
• Must be personable and comfortable speaking with guests and employees.
• Must be able to lift 50 pounds.

The expected pay range is $57,784.00 - $70,631.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  515537
Reference Date: 07/10/2026 
Job Code Function: Front Office