CPS Service Technician

Job Title CPS Service Technician Location Nationwide - Close proximity to major airport Equal Opportunity Employer Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Overview The Reciprocating Compressor Service Technician serves customers by installing, troubleshooting, repairing, and maintaining our reciprocating compressor product lines including the Belliss & Morcom, and PetStar large reciprocating air compressors along with additional compressed air system components. This involves supervision of the installation and startup of new equipment; on-site major repairs; detailed troubleshooting and any other phase of compressor repair. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment. Responsibilities Ensure the correct installation, maintenance, and field repair of the equipment manufactured and sold by Ingersoll Rand at the purchaser location. Maintain up-to-date knowledge of the field installation and repair requirements of this equipment. Provide technical advice and be able to train customers, potential customers, field salesmen, and field service trainees. Must be able to diagnose problems and recommend corrective action in this unsupervised environment, and the incumbent must also be able to submit clear, accurate records and/or oral reports to the manufacturing facility. Must maintain a high degree of integrity in the way he handles business affairs. Maintain proper written and oral communication skills to transfer information related to service work in a concise and logical manner. Submit detailed technical reports on each service call in legible fashion, suitable for billing customers. Submit accurate, detailed & timely expense account records along with timecards on a weekly basis. Maintain good financial records and practices to manage company business matters, credit cards, and if required, a company car. Maintain proper business travel practices in a cost-efficient manner. Follow all company and departmental procedures and guidelines. Perform other duties as required. Qualifications 3+ years' experience of troubleshooting industrial/commercial mechanical systems. 1+ years of experience on compressed air systems/ Allen Bradley PLC controls background is a plus. High school diploma or equivalent required. Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. Preferences While not required, those with knowledge in the service, diagnosis, and startup of both rotary and centrifugal air compressors, including dryers, cooling towers, and filtration systems are encouraged to apply. Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases. Customer service skills Ex: conflict resolution, negotiation Desired degree program in Electrical/Electronic Technology with basic knowledge of some or all the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, controls, refrigeration systems and/or refrigerant certification. Candidates who possess this knowledge or skills but have not completed a formal program may be considered. Military experience and/or sufficient mechanical work experience is a plus. Candidates will use Ingersoll Rand provided tools EPA 608 /F-GAS 303/2008/CE/ISHRAE Certification Preferred (Refrigeration experience/certification a plus). Travel Requirements This role involves extensive region wide travel. Monday - Friday travel is typical. Pay Range Starting pay will range between $75,000.00 - $95,000.00 per year depending on qualifications and experience. This is a full‑time, salaried position. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. #J-18808-Ljbffr