Representative, Customer Service
NAPA Auto Parts - Genuine Parts Company
Napa Auto Parts - - Responsibilities: Act as a main point of contact for customer inquiries, requests and transactions; Assist field HR and employees with navigating through company systems and related documents; Create a new case or update an existing case for every request in the ESCs case management system; Review open case queues daily to ensure inquiries are assigned, resolved, and closed timely; Maintain confidentiality and protect sensitive employee information
Vacancy posted 1 day ago
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