Front Desk Office Admin Entry-Level

Job Description

Job Description

O’Quinn Insurance Services is looking for a friendly, dependable Front Desk Office Administrator to be the face of our Ormond Beach office. If you enjoy meeting new people, helping others, and keeping things running smoothly, this role is for you. No insurance experience or license is required — we will train you.

As the first point of contact for clients walking in or calling our office, you’ll set the tone for every visit. You’ll greet guests, direct them to the right team member, answer the phones, and route calls. After a 60-day paid training period, you will also be able to answer simple insurance questions on your own.

This is an entry-level role with real opportunity to grow. We invest in our people — if you want to learn the insurance industry from the ground up, we’ll help you get there.

At O’Quinn Insurance, our company culture is rooted in our Core Values. We’re looking for someone who naturally embodies them:

One Team – We win together. We lift each other up, communicate openly, and succeed through collaboration.

Quality – We hold ourselves to the highest standards. Details matter. We represent our brand with pride.

Understand & Care Deeply – We genuinely care about our clients, teammates, and community. We show up with empathy and heart.

Integrity – We act with honesty and transparency — even when no one’s watching. Doing what’s right matters more than what’s easy.

Never Stop Learning – We stay curious, adaptable, and humble. Growth over comfort, always.

No Nonsense – We own our results, no excuses. Address issues immediately, bring solutions, and follow through.

Responsibilities

• Greet clients warmly as they enter the office and alert the appropriate team member
• Answer incoming phone calls and transfer them to the right person
• Maintain a tidy, welcoming front office environment
• Answer simple insurance questions (after the 60-day training period)
• Assist the team with light administrative tasks as needed

Requirements

• Polite, well-spoken, and approachable demeanor
• Strong computer knowledge and comfort navigating different systems
• Genuine willingness to learn — intuitive, resourceful, and coachable
• Reliable, punctual, and team-oriented
• Clean criminal background check
• No insurance license required — 60 days of paid training provided

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Evenings Off