Scheduling & Administrative Coordinator

Job Description

Job Description

Du-West Services is looking for an experienced Scheduling & Administrative Coordinator to support our busy Dallas–Fort Worth construction and plumbing operations.

This is a fast-paced, office-based position focused on scheduling, customer communication, and administrative support. You'll coordinate with customers, field personnel, and office staff to keep jobs organized and schedules running smoothly.

We're looking for someone with strong phone skills, excellent organization, and the ability to juggle multiple priorities. Previous office scheduling or administrative experience is strongly preferred. Training on our systems and industry-specific processes will be provided.

Responsibilities

• Schedule jobs and coordinate appointments with customers and field personnel.
• Communicate scheduling updates, delays, and changes to customers.
• Maintain accurate customer records, job information, and schedules.
• Coordinate permits, engineering documents, and other required paperwork.
• Follow up on outstanding items and assist with job-related administrative tasks.
• Handle customer questions professionally and help resolve scheduling concerns.
• Work with team members to keep daily office operations running efficiently.

Requirements

• Previous office administration, scheduling, or customer service experience required.
• Professional phone experience and strong communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage multiple priorities in a busy office environment.
• Comfortable with computers, email, and scheduling software.
• Dependable, adaptable, and able to work independently.
• Experience in a service company, plumbing, HVAC, or construction office preferred.

Du-West Services is a family-owned Texas company that has served homeowners for more than 48 years. We're a large, established service organization with a strong reputation in the communities we serve.

Company Description

Du-West Services is a family-owned Texas company that has served homeowners for more than 48 years. We're a large, established service organization with a strong reputation in the communities we serve.