Receptionist / Admin Assistant

ReceptionistThe Receptionist is the first point of contact for the company, delivering exceptional customer service and creating a positive, welcoming experience for callers and visitors. This role also supports our office operations and provides administrative assistance, ensuring smooth day-to-day functions. Additionally, the Receptionist plays a key role in planning and coordinating employee events and engagement initiatives that boost morale and strengthen team cohesion. The ideal candidate is professional, organized, personable, and skilled at communication and office technology, with a passion for fostering a positive workplace environment.Requirements:Answer telephone promptly and with a courteous greetingTriage calls to assess urgency and the appropriate way to direct callTake and relay messages for non-urgent calls via message slip or emailMaintain knowledge of the company and employees so that calls are handled expeditiouslyHandle calls and information received with discretionAssist callers by providing general informationManage a variety of administrative and office coordination responsibilities, including departmental support, data entry, and project assistanceDrive employee engagement by planning and executing programs and events that enhance morale, build organizational cohesion, and align with company values, ensuring all initiatives are delivered within budgetOther general office duties as requiredEducation:High school diploma requiredCollege degree desirableSpecific Qualifications:Experience answering telephones promptly and courteouslyAbility to manage administrative and office coordination1-3 years of experience in a receptionist roleExcellent verbal and written English communication skillsExceptional interpersonal skillsExperience planning and executing employee engagement programs and eventsStrong computer literacyStrong working knowledge of Word, Excel and OutlookHighly detail oriented and organizedSelf-motivated and able to use initiative