General Manager

GrayMar Environmental Services continues to expand its national footprint while remaining firmly grounded in the values that define who we are. We live by Respect, Integrity, Safe Work Practices, Excellence in Service, and a deep sense of Family -a commitment we proudly call RISE through Caring . We specialize in environmental remediation, health and safety, hazardous materials management, waste disposal, and environmental emergency response. Through comprehensive and sustainable solutions, we help our clients and the communities we serve manage risk, maintain compliance, and protect the environment. Safety is our top priority , and we take pride in our highly skilled, dedicated team that works together to get the job done safely—every time. At GrayMar, every employee is seen, heard, and valued, not as a number, but as a member of our family. Our culture supports continuous learning, professional development, and long-term career growth. We offer a robust benefits package that includes wellness programs, a 401(k) with company matching, spending account options, and comprehensive medical, dental, and vision coverage. We also provide company-paid life and disability coverage (long and short-term), ensuring our employees are supported both in and out of the field. Inclusion at GrayMar is not just an initiative; it is fundamental to how we innovate and grow. We draw strength from diverse experiences and perspectives and foster an inclusive environment where every voice matters. As we continue to grow nationwide, we remain committed to delivering exceptional service to our customers while building a workplace where people feel safe, supported, and proud to belong. Position Overview The General Manager will oversee and coordinate all aspects of business and operations at the assigned branch to ensure all operations are conducted in a safe, compliant, cost-effective, and efficient manner consistent with GrayMar’s established objectives, policies and procedures. The GM will be accountable for the overall performance of the branch including profit and loss management, sales growth, customer satisfaction, budget requirements, and other related duties as assigned to ensure operational efficiency. In addition, they will be responsible for the management of all personnel at this location including but not limited to hiring, training and overall career development. Key Responsibilities Provide leadership and direction to assigned Branch and Model GrayMar Values. Ensure each employee is prepared and educated on Safe work practices. Develop, coach, train, and promote employees. Provide ongoing feedback and motivation, including performance goals. Manage assigned branch responsibilities including, but not limited to, risk and liability reduction, safety, compliance, training, employee coaching and development, personnel reviews, employee retention, growth strategies, P&L, customer relations, and culture enhancement. Work with leadership to develop, support and implement prioritized objectives, strategies, and tactics to enhance branch infrastructure, safety, efficiency, profitability, and overall culture. Identify, strategize and execute new and existing customer opportunities to support branch revenue. Oversee and direct all aspects related to environmental remediation, industrial services, emergency response and hazardous materials transportation and disposal. Complete and or support required project documentation and employee timesheets with accuracy, and in required timeframes. Manage employee time daily and ensure payroll is submitted accurately and on time. Support Operations Manager with coordination of employees, resources, dispatch, schedule, and management of multiple current projects, new projects, project cost tracking, customer communication and emergency responses at any given time across the GrayMar system. Develop scope of work, cost estimates, quotes, proposals, project health and safety analysis, while facilitating cross-functional communication with internal/external customers and vendors. Support waste management responsibilities including but not limited to profile requests and submissions, manifesting, placarding, labeling, recordkeeping, 10-day logs, waste inspections, branch Non-Haz/VSQG bulking, consolidation, re-packaging, drum in/drum out waste programs, scheduling, and as-needed use of waste management software. Manage overall financials including branch budget profit and loss, forecasting, invoice reconciliation, project profit and loss analysis, accounts payable, accounts receivable, cost savings initiatives, operating expenses, and data collection for accurate financial reports to achieve annual budget targets and goals. Supervise, lead, motivate, and support a large team of cross-functional team members in a time-sensitive, demanding, diverse environment to drive employee retention and ensure adequate staffing for the branch. Oversee and ensure all company policies and procedures are implemented and followed. Manage employee time and attendance. Work with Human Resources department on career development plans for direct reports, problem resolution, corrective actions, leadership training, and overall employee engagement and communication. Ensure companywide compliance with all federal, state, and local regulations. Support and perform general maintenance, repairs, inventory tasks, as needed. Respond to emergencies as needed, 24/7, including holidays, nights and weekends. Travel for emergency responses and scheduled work. Perform other related duties as assigned. Desired Qualifications Strong work ethic with a safety-first mindset. Ability to work independently or part of a team while managing multiple tasks and deadlines. Thorough understanding of OSHA, DOT, and RCRA regulations Comprehensive knowledge in HAZWOPER and Environmental industry, specific to environmental remediation, industrial services, emergency response and hazardous materials transportation and disposal Ability to lead, motivate, and empower teams to achieve business goals. Develop and implement effective marketing and operational strategies. Oversee multiple projects simultaneously, ensuring timely and successful completion. Strong verbal and written communication skills to effectively convey ideas and strategies. Ability to build and maintain relationships with team members, stakeholders, and clients. Strong negotiation skills to manage vendor relationships and secure favorable terms. Excellent customer service skills to understand and meet customer needs. Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service Ability to work under pressure, exercise independent judgement and determine best course of action while monitoring resources and expenses Proficiency in conflict management. Education and Experience Required A.S./A.A. degree or equivalent training and certifications in HAZWOPER/Environmental industry 10+ years of HAZWOPER/Environmental supervisor and project management experience; or 7+ years of HAZWOPER/Environmental experience with 3+ years of supervisor and project management experience in a comparable industry 10 + years driving experience with a current and clean driving record 3+ years of experience with computer applications, including Outlook, Teams, Word, Acrobat and Excel. Comprehensive health benefits coverage after 60 days of full-time employment. 401(k) with possible yearly company match. Company paid STD, LTD, and life insurance. Company paid time off and holidays. Career path programs and ongoing company paid training. Family culture with positive and safe work environments. Disclaimer: This job description may not include all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of GrayMar Environmental Services, LLC. GrayMar Environmental Services, LLC is an Equal Opportunity Employer. Employment opportunities at GrayMar are based on one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, victims of a QAOV and those with a family member who is a victim of a QAOV, national origin, age, veteran status, disability, genetic information, or any other characteristics protected by law. #J-18808-Ljbffr GrayMar Environmental Services, LLC