Community Association Manager

We are seeking a highly organized and service-oriented professional to oversee the daily operations of a residential community and support a positive living environment for residents, board members, vendors, and stakeholders. The ideal candidate brings strong leadership, communication, and problem-solving skills, along with the ability to manage priorities, coordinate resources, and ensure community standards are upheld.

Responsibilities

• Serve as the primary point of contact for residents, board members, vendors, and internal teams.
• Oversee day-to-day community operations, ensuring common areas, amenities, and shared spaces are well maintained.
• Support the implementation of board decisions, community policies, and governing documents.
• Prepare meeting agendas, coordinate board meetings, and document action items and follow-up tasks.
• Manage vendor relationships, service requests, and maintenance coordination to ensure timely resolution of issues.
• Monitor budgets, review invoices, track expenses, and support financial reporting as needed.
• Address resident concerns professionally and in a timely manner while promoting positive community relations.
• Help ensure compliance with association rules, regulations, and applicable local requirements.
• Inspect community facilities and grounds regularly to identify maintenance needs, safety concerns, or operational issues.
• Coordinate projects, repairs, and special initiatives from planning through completion.
• Maintain accurate records, correspondence, reports, and meeting documentation.
• Collaborate with legal, accounting, maintenance, and management partners as appropriate.

Qualifications

• Previous experience in community association management, property management, hospitality, operations, or a related field preferred.
• Strong interpersonal and communication skills with the ability to work effectively with diverse groups.
• Excellent organizational skills and the ability to manage multiple priorities with attention to detail.
• Demonstrated problem-solving abilities and sound judgment in handling sensitive situations.
• Comfort working with budgets, invoices, reports, and administrative processes.
• Proficiency with common office software and property or association management systems.
• Ability to read and interpret governing documents, policies, and operational procedures.
• Professional, collaborative, and customer-focused approach.

Preferred Qualifications

• Experience working with homeowner associations, condominium associations, or similar communities.
• Knowledge of vendor management, facility operations, and basic maintenance oversight.
• Certification in community association management or a related professional credential.

What We Offer

• The opportunity to make a meaningful impact on the resident experience and community success.
• A collaborative environment with engaged stakeholders and varied day-to-day responsibilities.
• Opportunities to build expertise in operations, leadership, and community relations.

Additional Information

This role requires a commitment to professionalism, responsiveness, and confidentiality. Successful candidates will demonstrate a proactive approach, a calm presence under pressure, and the ability to help create a well-managed and welcoming community.