Program Manager, AI & Data

Role Description

This is a highly client-facing role. You will operate as a Program Manager for data and AI programs, accountable for both execution and client outcomes. You will be the "one hand to shake" — orchestrating multi-geo phData teams and partners, and ensuring technical delivery translates into measurable business impact.

Core Responsibilities

• Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
• Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
• Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
• Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
• Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
• Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
• Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
• Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
• Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
• Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.

Qualifications

• Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
• 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
• Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
• Background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
• Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
• Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
• Experience leading remote, multi-geo teams.
• Bachelor’s degree in IT or a related technical field.
• PMP and CSM certifications are strongly preferred.

Benefits

• Remote-first work environment.
• Ownership over work and results.
• Recognition as an award-winning workplace in the US, India, and LATAM.

Company Description

• Remote-first data and AI consultancy company with employees across the United States, Latin America, and India.
• Partners with industry leaders, including Snowflake, AWS, Anthropic, Azure, GCP, Fivetran, Pinecone, Glean, and dbt.
• Recognized as Snowflake Implementation Partner of the Year for 7 consecutive years.
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network.
• 2025 Fivetran Partner of the Year (4th consecutive year).
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status.
• 2026 KNIME Customer Excellence Partner of the Year.
• Preferred Partner in the Anthropic Claude Partner Network.
• #1 Partner in Snowflake Advanced Certifications.
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more).