Service Manager

Benefits:

401(k)

401(k) matching

Company car

Dental insurance

Free uniforms

Health insurance

Training & development

Vision insurance

ASP Tucson Northeast is looking for a hands-on Service Manager to lead our Service and Repair Department.

This is a working manager role for someone who understands pool equipment, enjoys solving problems, communicates well, and wants to help other technicians succeed in the field. This role gives the right person a real leadership position with the ability to help shape and improve the Service and Repair Department at ASP.

Compensation and Benefits

$55,000 - $65,000 annually, depending on experience

Bonus potential

Employer-sponsored medical, dental, vision, and life insurance plans

Employer-sponsored 401(k) plan

Use of a company vehicle and tools for work

Company-provided smartphone and laptop

Opportunities for additional training and advancement

A positive, supportive culture where the team works together toward mutual success

About You You are the ideal candidate for the Service Manager position if you

Are a team player with a positive attitude and a commitment to mentorship and professional development

Naturally operate with safety, professionalism, accountability, and quality work in mind at all times

Have at least 3 years of experience repairing and installing pool equipment, including automation, pumps, filters, heaters, cleaners, and salt systems

Are familiar with water chemistry practices and principles

Can successfully manage and prioritize a busy, complex schedule

Communicate well both verbally and in writing

Are happy working both in the field and in an office environment

Are smartphone and computer savvy

Have a valid driver’s license and clean driving record

Are able to lift and carry 50 lb

Additional preferred qualifications include:

2 or more years of management experience

2 or more years of sales experience

What You'll Do

You will be responsible for helping lead, organize, and grow the Service and Repair Department. This includes field support, management, and sales duties, including

Managing and supporting a team of Pool Service & Repair Technicians

Helping schedule, coordinate, and prioritize service and repair work

Responding to incoming service and repair leads and technician-submitted alerts

Helping meet company revenue and gross-margin goals through accurate quoting, customer follow-up, and strong service execution

Building strong customer relationships by communicating clearly and professionally and setting realistic expectations for project timelines and costs

Helping train technicians on equipment diagnostics, repairs, water chemistry, customer communication, and company processes

Providing hands-on field support as needed

Managing parts, materials, equipment, warehouse inventory, and truck inventory

Using company training resources to continue improving technical knowledge and leadership skills

This is not an exhaustive list, and other duties not included above are part of the role as well. With the understanding that such duties are commensurate with the purpose of the job and have been identified as such by management, then such additional duties shall form part of the requirement of this position.

About ASP At America’s Swimming Pool Company of Tucson NE, our mission is to create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge, and the relentless pursuit of excellence. Because of our approach, we have earned loyal customers who expect and want dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts, and our team members are among the best in the swimming pool service industry.

Follow @lifeatASP to see what life is like working with an ASP team! #LifeatASP

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.