Associate Operations Manager, Engineering Testing

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We're looking for an experienced operations leader to manage and scale our Robot Engineering Testing organization. In this role, you will oversee operators and team leads across multiple levels, ensuring safe, efficient, and high-quality execution of testing and deployment activities. You will be responsible for driving operational performance, defining scalable systems and workflows, and aligning closely with engineering, product, and program teams. As a key leader within Dev Testing Operations, you will play a critical role in shaping how we validate and deploy autonomous technologies in real-world environments. Key Responsibilities Own the testing operations organization, managing operators and team leads across multiple levels. Set the strategic vision for testing and deployment, aligning operations with engineering and product roadmaps. Drive day-to-day operational performance, ensuring safe, efficient, and high-quality execution across environments. Build and scale workflows, processes, and systems to support growing testing complexity and deployment needs. Champion a strong safety culture, setting standards and ensuring consistent adherence across all operations. Partner cross-functionally with engineering, product, TPM, and deployment teams to improve system performance and readiness. Leverage QA, data, and reporting to identify trends, risks, and opportunities for operational improvement. Develop and mentor team members and leaders, building a high-performing, accountable organization. Represent testing operations in leadership discussions, providing insights and recommendations to guide strategy. What we value in you 4+ years of experience in robotics, autonomous systems, or complex operational environments. Proven experience leading teams and developing leaders in fast-paced, cross-functional settings. Strong ability to balance strategic thinking with operational execution. Experience scaling operations, processes, and workflows in growing organizations. Deep commitment to safety, operational excellence, and continuous improvement. Strong collaboration and communication skills, with the ability to influence cross-functional stakeholders. Experience with data-driven decision-making and performance metrics. Proficiency with tools such as Jira, Slack, Google Workspace, Linux, GitHub, or similar platforms. Ability to adapt and lead effectively in dynamic, evolving environments. Compensation and Benefits Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. The national base pay range for this position within the United States, including Illinois and Colorado. $101,400-$149,000 USD Equal Employment Opportunity Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior from ever gaining a foothold in our office. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr