Dinner Server

Hive Collective

Description

Position: Server, Dinner Shift

Reports to: General Manager

Position Summary:

Guide guests through the menu, take and process orders, and ensure a high standard of service and presentation. Create moments for our guests as they experience Hive!

Menu Knowledge:

Have extensive knowledge of food and beverage offerings.
Guide guests through the menu, answer questions, suggest items, and up-sell.

Order Management:

Take and enter orders into the POS system accurately.
Check IDs for guests under 30.
Maintain accurate financial records, including discounts and guest info.

Guest Interaction:

Ensure food and beverage quality meets guest expectations.
Package and deliver take-home items.
Communicate guest feedback and complaints to management.

Service Area Maintenance:

Ensure tables are set with polished glassware, flatware, china, and napkins.
Keep tables and surrounding areas clean, respond quickly to spills.
Manage table configuration for party sizes, perform pre-bussing, and restock as needed.

Safety and Hygiene:

Follow sanitation and safety standards.
Practice safe food handling, storage, and handling procedures.
Complete required training and maintain clean equipment.

Accountabilities:

Produce accurate orders and meet sales goals.
Develop repeat guest relationships through excellent service.
Protect company assets with accurate cash handling and safe practices.
Maintain a clean uniform and professional appearance.

Demonstrate teamwork, communication, and adherence to cleanliness and safety standards.

Benefits

Positive, team-focused work environment that values balance and well-being.
Opportunities for growth within the Hive Collective.
50% employee discount for you and immediate family.
Paid holidays and PTO for full-time employees.
No work on Sundays or major holidays.
Health insurance options after 90 days of full-time employment.
401k with up to 3% match after 1 year of full-time employment.

Requirements

Skills:

Professional communication and social skills.
Basic math, computer skills, and ability to read and understand English.
Capable of lifting up to 50 pounds and standing for 5-7 hours.

Personal Traits:

Strong organizational skills, attention to detail, and eagerness to learn.
Ability to work in a fast-paced environment and handle additional tasks as assigned.

Working Conditions:

Flexible scheduling required, including weekends and holidays.
Awareness of potential hazards (cuts, burns, slips).
Ability to work closely with other staff and adapt to a dynamic environment.

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Vacancy posted 5 days ago

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