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Patient Experience Advocate

Duke PA

Duke Health is seeking a Patient Advocate to manage and resolve patient and visitor complaints, grievances, requests, and feedback. You will document concerns and outcomes, and communicate with patients and families while collaborating with clinical and operational leaders to enhance the patient experience. The role supports a patient-centered culture through consultation and improvement initiatives, with day-shift hours and a focus on ambulatory clinics. #J-18808-Ljbffr Duke PA

Vacancy posted 4 days ago
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