Security Officer Dispatch Coordinator

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Albany, GA , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate communications, and support timely responses to security-related needs. In this role, you will help maintain order through strong communication, attention to detail, and customer service. Be part of an agile, reliable, and innovative team that puts people first, values teamwork, and acts with integrity every day.

Position Type: Part Time

Pay Rate: $15.34 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, patients, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, and/or computer-based systems to receive calls for service, document activity, and relay information to appropriate personnel in a calm, problem-solving manner.
• Dispatch officers and/or other designated personnel to incidents, routine service requests, and critical situations across the location while maintaining clear and professional communication.
• Support access control and other security-related operations by reviewing reported issues, coordinating responses, and documenting incidents according to site policies.
• Conduct regular and random patrol coordination and status tracking around the location and perimeter, noting changing conditions and communicating updates to site leadership and/or emergency contacts as needed.

Minimum Requirements:

• Be at least 21 years of age.
• The ability to lift more than 20 pounds is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: