Donation Door Attendant

Donation Process Specialist

Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.

Education / Experience:

No experience required

Qualifications / Specific Skills / Knowledge:

• Must provide excellent customer service

• Must be able to follow verbal instructions

• Relate appropriately and positively with co-workers

• Must be able to safely lift and carry 50 pounds independently

• Maneuver carts and containers filled with clothing and materials

• Must have good vision and use of hands in sorting

• Stooping and bending required

• Standing for extended periods of time

• Some weekend work required

Responsibilities & Duties:

(E) – Essential function of job duties

• Provide excellent customer service (E)

• Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E)

• Accurately document donations

• Provide receipt according to Goodwill Delight the Donor training

• Must interact with the public and coworkers in a positive, friendly manner. (E)

• Clean and sort various items (E)

• Check items for defects and eliminate these items from sellable items (E)

• Use containers, carts, barrels and racks to separate items (E)

• Process items appropriately. (E)

• Keep work area clean and remove waste

• Other duties and responsibilities as assigned by the supervisor