Quality Engineer

For over four decades, Big Top has manufactured and installed high-performance fabric structures in the United States, delivering American-made quality, innovation, and reliability. We don’t just build shelters — we engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for businesses worldwide. With the support and financial backing of Altamont Capital Partners, we are in an exciting phase of growth, expansion, and innovation. Job Summary The Quality Engineer is responsible for supporting Big Top Manufacturing’s Quality Management System (QMS), driving continual improvement initiatives, reducing quality-related costs, improving process performance, and supporting the company’s ISO 9001:2015 certification efforts. This position works closely with Engineering, Manufacturing, Project Management, Purchasing, Installation Services, and Quality to improve product quality, customer satisfaction, and operational effectiveness. This role reports to the Director of Quality. Location This position is based at our manufacturing site in Perry, FL, with an on-site schedule Monday through Thursday. Remote work is available on Fridays, unless project demands require a high level of in-person collaboration. FLSA Classification Exempt Supervisory Responsibilities None Responsibilities Supports the implementation and maintenance of the ISO 9001:2015 Quality Management System (QMS), ensuring ongoing compliance with company standards and applicable requirements. Assists with internal audits to include preparation, documentation, and coordination of corrective actions to address identified gaps. Facilitates the Corrective and Preventive Action (CAPA) process, ensuring timely identification, documentation, and resolution of quality issues. Leads structured root cause investigations, applying standard problem-solving methodologies to identify and eliminate underlying causes. Validates the effectiveness of corrective actions, ensuring sustainable resolution and prevention of recurrence. Maintains controlled quality records and documentation, ensuring accuracy, traceability, and audit readiness. Supports Management Review activities, including KPI development, tracking, analysis, and reporting to leadership. Delivers and reinforces quality training and awareness initiatives, promoting adherence to quality standards and a culture of accountability. Tracks and analyzes NCR, CAR, SCAR, and warranty data, identifying trends, systemic risks, and improvement opportunities. Develops and implements standardized work, process controls, and best practices to improve consistency and repeatability across operations. Drives initiatives to reduce rework, scrap, warranty costs, and operational inefficiencies. Leads and supports continuous improvement projects, utilizing Lean, Six Sigma, or equivalent methodologies to enhance process performance and product quality. Reviews engineering packages for quality, accuracy, and completeness, ensuring alignment with manufacturing and quality requirements. Supports implementation and sustainment of process controls and inspection plans, ensuring product conformity and process capability. Supports supplier quality management activities, including qualification, onboarding, and ongoing performance monitoring. Collaborates with suppliers to resolve quality issues through corrective actions and drives improvements in supplier performance. Performs data analysis and reporting, using quality metrics and trends to support decision-making, risk mitigation, and continuous improvement efforts. Required Skills & Abilities Advanced ability to lead structured root cause investigations using methodologies such as 5 Whys and Fishbone (Ishikawa) to identify, address, and prevent recurrence of quality issues. Proficient in applying statistical methods and data analysis techniques to evaluate process performance and support fact-based decision-making. Demonstrated ability to identify process inefficiencies, evaluate risks, and implement sustainable improvements that enhance quality, productivity, and cost performance. Working knowledge of Lean principles and tools (e.g., waste reduction, value stream mapping, 5S, Kaizen) to improve operational flow and eliminate non-value-added activities. Strong commitment to fostering a culture of continuous improvement through proactive identification of opportunities, cross-functional collaboration, and disciplined execution of improvement initiatives. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and data/reporting tools to analyze trends, develop reports, and communicate insights effectively to stakeholders. Proven ability to support and drive supplier performance improvements through data analysis, corrective actions, and ongoing performance monitoring. Experience supporting ISO9001:2015 certification and surveillance activities, with a strong understanding of compliance requirements and audit practices. Demonstrates critical thinking and problem-solving skills with a focus on identifying practical, timely, and effective solutions. Strong interpersonal skills with the ability to work effectively across functions, build relationships, and influence positive outcomes in a team environment. Commitment to understanding and meeting internal and external customer requirements, ensuring quality standards are consistently achieved and exceeded. Education & Experience Bachelor’s degree in Engineering, Quality, Manufacturing, Industrial Engineering, or related field preferred. 3+ years of manufacturing quality experience preferred. Experience with ISO9001 Quality Management Systems. Experience leading corrective action and root cause investigations. Experience with quality metrics and data analysis. Physical Demands Must be able to work in a production environment with exposure to noise, moving equipment, and varying temperatures. Must be able to accurately exchange information with co-workers, customers, vendors, and management. Occasionally moves files and boxes of records weighing up to 20lbs. Constantly operates a computer and other office machinery, such as copiers, printers, and telephones. Must be able to traverse facilities and machinery by climbing, balancing, lifting, walking, stooping, bending, pushing, pulling, and carrying materials. Prolonged periods working in a stationary position. Manual dexterity and visual acuity to properly evaluate equipment and quality of materials. Normal work hours are Monday through Friday from 8:00 am– 5:00 pm. Additional hours may be required to support the Organization’s goals. At Big Top, our actions are guided by a strong set of core values; a pursuit of excellence, a commitment to teamwork, a sense of ownership and a focus on being solution-oriented. We believe each team member plays an important role in helping us achieve our shared goals and we are continuously striving to build a workplace where employees are empowered to contribute in new ways. After 60days, employees are provided with health, dental and vision insurance at no cost – the premiums are 100% employer-paid! Other benefits include 401(k) with company match, free short-term and long-term disability, life insurance, and an employee assistance program. We also offer a generous vacation allowance to support work-life balance and employee wellbeing. Big Top does not discriminate based upon race, religion, gender, disability, veteran status, or other protected characteristics. We comply with all federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department. Drug-Free Workplace. Big Top is headquartered in Perry, Florida, about 50 miles outside of Tallahassee. Located along Florida's Nature Coast, Perry offers an abundance of outdoor activities such as hunting, fishing, camping, and boating. Learn more about Perry by visiting #J-18808-Ljbffr