Account Management Team Manager

Driving team performance and operational excellence, the full-time Manager of Velocity Account Management will oversee a high-performing team focused on achieving GRR and NRR outcomes while building scalable workflows and playbooks in a remote environment. Key responsibilities Own team-level GRR, NRR, and expansion quotas, ensuring consistent attainment through deal reviews and pipeline management Analyze performance data to identify effective strategies and build scalable playbooks for proactive outreach and renewal workflows Lead coaching and development through structured 1:1s, customer call reviews, and direct involvement in specific deal situations Required qualifications 3-6 years of quota-carrying experience in account management or sales within a B2B SaaS company, including management experience Proven track record of leading teams with accountability for NRR, GRR, or expansion quotas Experience using data analysis for strategic decision-making in a high-volume environment Familiarity with Salesforce or comparable CRM for pipeline management and forecasting Demonstrated use of AI tools to enhance efficiency and customer engagement quality