Quality Manager

About the Company Douglas Dynamics is North America’s premier manufacturer and up‑fitter of work truck attachments and equipment. We place a high value on building a team and working environment where individuals can succeed professionally and personally, and we aim to have a meaningful impact while providing room for fun and fulfillment. Our Focus Grow, Improve, and Engage is our focus to ensure we succeed by executing the right things. Our Core Values and Winning Behaviors guide all employees to support this success. Be Customer & Results Driven Anticipate the Possibilities Collaborate & Care Communicate Responsibly Develop Self & Others Get Better Every Day Role Summary The Quality Manager will work with key partners across the organization to implement and govern the quality management system for Henderson Products, helping the organization achieve continued success in its industries. Key Responsibilities Assess all quality planning, quality assurance, and quality control activities across the organization Lead Technical Support Team Establish, maintain and improve KPIs for Quality and Tech Support Teams Implement and maintain a Quality Management System Provide expert level guidance to the organization in the area of quality Work with Douglas Dynamics Learning Center and the quality community to establish skill development plans related to product quality Lead quality action team meetings Expand quality product metrics for both quantitative and qualitative data Work with the operations team to maintain lineside quality boards Requirements Bachelor's degree in engineering or BS equivalent with emphasis on quality management required 5+ years of experience in a quality organization Experience in durable goods development and manufacturing preferred Proficient in MS Office, Office 365, and Teams Excellent verbal and written communication skills Excellent teamwork and collaboration skills Flexible work style to meet manage multiple duties and deadlines Excellent analytical and data analysis skills Travel will be required on occasion (~25%) Benefits A fulfilling career with the ability to contribute to an industry leader A comprehensive suite of benefits Competitive salary commensurate with experience A generous 401k match Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees. We offer competitive salaries, benefits, and opportunities for personal and professional growth. As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law. #J-18808-Ljbffr Henderson Products, Inc.