Training and Technical Advisor

Job Description

Job Description

Hugh M. Cunningham Companies a Manufacturer Rep - Headquarters located in Dallas TX.

Job Title: Training and Technical Advisor/Factory Support Team

FSLA: FT/Exempt

Location: Central Austin and Metro Area

The Factory Support Team is a technical support resource focused on diagnostics, product training, warranty support, and consultation.  We are seeking a Training and Technical Advisor for our Factory Support Department.  This role serves as a technical resource supporting Hugh M. Cunningham sales organization and represents manufacturer brands across plumbing, mechanical, HVAC, water treatment, and hydronic product lines.

Ideal Candidate

The following reflects the skills and experience we value most; candidates are not required to meet every item to be considered.

• Experienced in residential and commercial plumbing service , municipal water and waste equipment, and pump technology

• Familiar with backflow prevention device installation, testing, and repair

• TCEQ backflow prevention assembly tester license preferred, or the ability to obtain one

• Strong critical thinking and diagnostic skills

• Familiar with basic electrical concepts and testing, hydronics, plumbing, irrigation, and HVAC

• Comfortable speaking in front of groups and conducting product training sessions in a well-spoken, professional, and coherent manner; full English proficiency required

• Maintains a professional, customer service-oriented approach in all work

• Bilingual Spanish is a plus

• Able to work independently with little daily direct supervision; self-motivated mentality

• Proficient in Microsoft tools, including Outlook, Word, and PowerPoint

*Note: Because training activities and jobsite demands differ daily, work schedules are flexible and may require varying start and end times rather than a consistent 9:00 a.m. to 5:00 p.m. schedule.

Requirements

• Must be legally authorized to work in the United States

• Valid driver license and clean driving record must be always maintained

• Must pass pre-employment drug screening

• Must pass criminal background check

• Must be able to travel within assigned territory for trainings and jobsite visits; within territory travel approx. 50%

• High school diploma or equivalent required

• Ability to lift 50 lbs. unassisted

• Ability to perform tasks in outside environments, including heat, cold, noise, and other varying conditions

At Hugh M. Cunningham, we believe that a great workplace is about more than just getting the job done - it's about fostering a positive, collaborative environment where you can thrive! Here's a few things you can expect when you join our team:
Benefits: Health, Dental, Vision Insurance: Comprehensive coverage to keep you healthy and happy.
Flextime: Generous vacation, sick leave, and paid holidays.
401K: Secure your future with company matched contributions.
Career Growth & Development: We provide opportunities for learning and advancement to help you reach your full potential.
A Fun and Supportive Work Enviromint: Team Building and Celebrations - from outings to Chilli cook-offs, we know how to have fun.
Collaborative Culture: Work alongside passionate and talented teammates who support each other.
Positive Vibes: A family culture that values respect, creativity and a work-life balance.

Come Join Our Team, Where Work Is Both Rewarding and Enjoyable!

Company Description

At Hugh M. Cunningham, we believe that a great workplace is about more than just getting the job done - it's about fostering a positive, collaborative environment where you can thrive! Here's a few things you can expect when you join our team:\rBenefits: Health, Dental, Vision Insurance: Comprehensive coverage to keep you healthy and happy.\rFlextime: Generous vacation, sick leave, and paid holidays.\r401K: Secure your future with company matched contributions.\rCareer Growth & Development: We provide opportunities for learning and advancement to help you reach your full potential.\rA Fun and Supportive Work Enviromint: Team Building and Celebrations - from outings to Chilli cook-offs, we know how to have fun.\rCollaborative Culture: Work alongside passionate and talented teammates who support each other.\rPositive Vibes: A family culture that values respect, creativity and a work-life balance.\r\r Come Join Our Team, Where Work Is Both Rewarding and Enjoyable!