Residential Advisor

Residential Advisor (RA)

Provide direct oversight of member residential living arrangements to ensure safety, cleanliness, and overall environment of recovery. Support and document member self-administration of medications.

Specific responsibilities include:

• Roving and inspection of residences and member ADL support as needed.
• Support with facilities and medication management activities, including fire drills, disaster drills, residential checklist, medication room checklist, van checklist, refrigerator temperature log, and medication reconciliation forms.
• Implement and document member interventions and progress relative to member treatment plan as it pertains to medication and ADL compliance.
• Complete incident reports in accordance with policy and process.
• Complete progress notes for any interactions with members and document in the electronic health record by the end of your covered shift.
• Facilitate or co-facilitate all groups as assigned and complete documentation within 24 hours of facilitating.
• Support with transporting members per the directive of the program.
• Support with observation of member alcohol and drug screenings as assigned and document observations by the end of the covered shift (if applicable).
• Support members with activities of daily living including daily oversight and coaching of daily living activities, observing member self-administration of medication, support with the development of socialization/communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports, support with meal planning, menu development, food shopping and meal preparation, encourage and support health and home safety practices, and support with navigation of public transportation services.
• Complete continuing educational requirements as aligned with regulatory compliance.
• Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
• Other duties as assigned by the program director.

Additional performance expectations include:

• Support and implement interventions and directives as directed by the team.
• Always demonstrate compassion and concern when supporting a member through embracing the mission and core values.
• Approach member engagement from a non-judgmental stance understanding that a member's behavior is driven by experience, which may include trauma.
• Treat and speak to members with supportive kindness even when a member demonstrates intense behavioral or emotional actions. Staff will show members dignity and respect for their values and lifestyles.
• Seek out appropriate support, consultation with clinician or psychiatrist (if applicable), in conjunction with the program director or obtain supervision, when uncertain about how to respond or support a member effectively.
• Report back to the treatment team any observations of member behavior that suggests member may need additional treatment interventions and/or support.
• Engage with all external parties/individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.

Physical requirements include the ability to perform physically demanding tasks, including standing, walking, bending, and lifting up to 20 lbs. An essential function of this role involves the application of physical restraint techniques in emergency situations to prevent immediate harm to the members or others, requiring specific training in crisis de-escalation and proper restraint methods, along with detailed incident reporting as per facility policy and regulatory guidelines.

Qualifications include:

• High school diploma or equivalent.
• Ability to maintain confidentiality.
• Must possess a valid, non-commercial driver's license with a clean driving record and have the ability to operate company vehicles in accordance with safety regulations.

All employees have access to our employee assistance program. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.