Loss Prevention Lead

Job Description

Job Description

JOB PURPOSE

Develops and implements store awareness programs addressing theft, safety, inventory, and operational controls. Administers product protection strategies, awareness, and deterrence programs in the facility. Works in partnership with store management to ensure operational excellence and reduce exposure to theft through operational assessments and associate training/awareness. Supervises Loss Prevention Officers/Associates.

DUTIES AND RESPONSIBILITIES

Operational, Shortage, and Safety Controls & Awareness:

• Conducts assessments of operational and shortage control procedures to monitor store compliance and inventory shortage and performance trends. 
• Communicates with management and works to improve operational deficiencies.
• Reviews various exception reports to identify and resolve inventory shortage. 
• Conducts physical security/safety inspections to ensure facility is in compliance with Company policies and procedures.
• Works to create a “culture of honesty” and “impression of control” in the facility.

Internal and External Theft Deterrence & Awareness:

• Develops and implements theft prevention programs for the facility. Identify theft trends within assigned location and implement theft prevention strategies to reduce exposure.
• Oversee the facilities product protection programs. Measures facility compliance and raises awareness with management and associates.
• Conducts internal investigations of dishonesty in compliance with Company Ethical Standards and Apprehension Guidelines.
• Conducts surveillance and apprehension of external theft suspects in compliance with Company Ethical Standards and Apprehension Guidelines.

Supervision and Training:

Supervises Loss Prevention Associates; assigns tasks, communicates policies, and trains new LP Associates.

• Recruit, Train, and counsels LP Associates. Assists Management in writing performance appraisals.
• Creates LP department work schedules to provide proper coverage.

Other Duties and Responsibilities:

• Performs other duties as assigned. Examples may include but are not limited to: Attending court hearings on Palmetto State Armory’s behalf.
• May have multiple location responsibilities.
• Maintains employee awareness. 

QUALIFICATIONS

• Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
• Wicklander-Zulawski certification preferred. 
• Knowledge of surveillance and apprehension techniques; demonstrated ability to make decisions in stressful situations. Strong verbal and written communication skills; basic math and reading skills and legible handwriting.
• Knowledge of or ability to learn Milestone, Briefcam, Microsoft Word, Excel and various other computer programs

WORKING CONDITIONS

Ability to spend time moving around the facility to include bending, stooping, lifting and climbing on a frequent basis. Working conditions cover a range of circumstances. Ability to work weekends, nights, holidays. Candidate will be working around loud noise levels from time to time. May also include frequent running

PHYSICAL REQUIREMENTS

Standing, walking and frequent running

DIRECT REPORTS

N/A

Must be at least 18 years old.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Export Control Compliance Notice

This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.