Probationary Communications Technician

Probationary Communications Technician

Position answers business calls, calls for service, TDD hearing impaired phone, E911 emergency referral calls, alarm, fire and ambulance lines, to provide services, information and referrals and judges characteristics of a call to determine whether an emergency or non-emergency response is necessary. Responsible for obtaining information and accurately recording it via data entry in the computer-aided dispatch system, monitoring prisoners and areas for building security via closed circuit television system, additional data entry duties which may include restraining orders, subpoenas, warrants, M/V warnings, traffic citations. Prepares daily hot sheet and uniform rosters, prepares court notification slips and performs other essential functions as assigned.

Minimum of 6 months relevant work experience and high school diploma or certified equivalent is required. A combination of education and experience will be considered. Must possess good listening and excellent oral communications skills, data entry skills, and have the ability to react appropriately per department policies and regulations in emergency situations. Ability to successfully complete oral and written exams is essential.