Director of Commercial Property Management

Job Details Level: Management; Job Location: Chicago Metropolitan Area – Chicago, IL 60642; Position Type: Full Time; Education Level: 4‑Year Degree; Salary Range: $130,000 – $150,000 per year; Job Category: Real Estate; Title: Director of Commercial Property Management; Company: Friedman Real Estate. About the Role As Director, you will lead the overall operations, financial performance, and client/tenant satisfaction of your assigned portfolio. You’ll oversee a team of property managers and site staff, while working closely with senior leadership to deliver best‑in‑class property management services. You’ll be responsible for operational oversight, budgeting, capital planning, vendor and contract management, and both client and tenant relationship management. This role reports directly to the Managing Director of Commercial Property Management and plays a critical role in shaping our management strategy and execution. Key Responsibilities Property Operations Oversee day‑to‑day property operations across a multi‑state commercial portfolio. Negotiate, implement, and monitor service/vendor contracts to ensure top‑tier performance. Enforce lease compliance including rent collection, lease administration, and default resolution. Maintain building safety, mechanical systems, and infrastructure integrity. Oversee capital improvements and tenant build‑outs. Ensure proper insurance coverage for properties, tenants, vendors, and contractors. Financial Oversight Develop, manage, and monitor property budgets and financial reporting. Review and analyze monthly operating statements and proactively address variances. Client & Tenant Relations Serve as the primary point of contact for property owners and tenants. Build strong, responsive relationships to ensure satisfaction and long‑term retention. Actively gather and respond to feedback to continually improve service delivery. Leadership & Team Development Manage and mentor a team of junior property managers and site staff. Participate in recruiting, onboarding, and training of new team members. Foster a high‑performing, collaborative team culture aligned with Friedman’s values. Qualifications Bachelor’s degree in Business, Real Estate, or a related field (required). Advanced degree and/or industry certifications (e.g., CPM, RPA) preferred. 7+ years of proven experience in commercial project management. Experience overseeing cross‑functional teams and providing leadership for consistent execution, accuracy, and results. Deep understanding of building systems and mechanical operations. Strong leadership and team development skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite, Yardi, and other property management platforms. Ability to thrive in a fast‑paced, deadline‑driven environment and be flexible with hours when needed. Friedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law. #J-18808-Ljbffr