Slot Attendant

Job Title

Provide superior customer service to out customers, internal and external.

Perform jackpot payouts, coin fills and ticket fills as needed.

Assist customers as needed with jackpots, fills, tickets, complaints, etc.

Explain to customers when asked how ticket in/ticket out and Promo Cash work.

Direct customers should they need further assistance.

Understand the use of tilt codes and how to resolve them to assist a customer or repair a machine.

Perform some minor repairs to slot machines when necessary.

Sign out slot keys at the beginning of shift and sign them back in at shift's end.

Call into Surveillance and log at Cage any tips received.

Clean machines (external & internal), replace bulbs when needed and perform other preventative maintenance in machines when time allows.

Assist with machine moves, installs and take-downs.

Meet with Slot Supervisor to review activity.

Attend all slot departmental meeting and/or training sessions.

All other duties as assigned.

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