Customer Support Specialist
$24 - $27 per hourXylem
- # Customer Support SpecialistApplyremote type: Hybridlocations: Mokena, Illinoistime type: Full timeposted on: Posted Todayjob requisition id: R48865Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Customer Support Specialist will be responsible for order processing and sales-related support, including quoting, to both internal and external customers. In this role, the incumbent will also provide legendary customer service which includes prompt and thorough responses to customer inquiries while coordinating all aspects of order management from quoting to order delivery, and invoicing.**CORE RESPONSIBILITIES:**To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.* **Order Management**: Processes orders for products and/or services from sales staff or direct customer contact. Orders may range from off-the-shelf quick ship to longer cycle, more complex orders. Responsible for proactive, thorough follow up on order backlog to ensure order details are current. Provides timely communications on order status and changes to relevant parties. May coordinate and meet with other departments regarding order status, shipping dates, prices, product availability and back orders. Maintains virtual customer files with sales contracts and other information.* **Customer Billing Resolution**: Investigates and resolves billing issues related to customer disputes as relayed from A/R collections team.* **Sales Support**: Provide price & availability, formal quotations and other pre and post order support functions for standard and some specialty products and services Additional duties and responsibilities may be required based on organizational needs**QUALIFICATIONS:*** High School Diploma or equivalent* Technical Aptitude* 1 + years of experience with order management, account management, or similar experience* Customer Service experience* Experience with billing, invoicing, quoting, or related activities* Experience supporting a sales team preferred* Ability to work with diverse workforce and customer base in a matrixed organization* Proficiency in Microsoft Office Suite* Preferred experience with Salesforce.com Customer Relationship Management (CRM), AS 400, and Select Configure Price Quote (SCPQ) tools, SAP S/4HANA**WHAT WE CAN OFFER YOU:**Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:* Generous PTO package and paid holidays* Generous retirement savings plan* Customizable health, dental and vision insurance (eligible on first date)* Career progression plans* Reward and recognition programs* Paid parental leave* Tuition Reimbursement* Company Wellness Program* Employee Discount ProgramThe estimated pay range for this position is $24/hr. to $27/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
- J-18808-Ljbffr Xylem
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist in Mokena, IL vacancy
- ...Customer Service Representatives Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly...SuggestedImmediate startFlexible hoursWeekend workAfternoon shift
Pizza Hut
Frankfort, IL4 days ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Mokena, IL4 days ago- ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...SuggestedCurrently hiring
Delta Air Lines
New Lenox, IL1 day ago - ...Weu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include... ...Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical...SuggestedContract workPart timeLocal area
Dollar Tree
Frankfort, IL4 days ago - ...Customer Service Advisor Accelerate your potential Geared for the Driven Interested in a rewarding career with great pay, outstanding... ...an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career...SuggestedFull timePart timeFlexible hoursAfternoon shift
Valvoline
Frankfort, IL5 days ago - ...Customer Service Advisor Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our...Full timePart timeFlexible hoursAfternoon shift
Valvoline
Orland Hills, IL1 day ago $13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Frankfort, IL1 day ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock... ...store cleanliness, assist with returns and exchanges, and support general store operations. This position typically pays $14-$18...Hourly payFull timeTractor Supply
Mokena, IL1 day ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
New Lenox, IL1 day ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for greeting customers, scanning merchandise, processing cash and card payments, handling returns, assisting customers with product...Hourly payFull timePart timeFamily Dollar
Frankfort, IL4 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Mokena, IL2 days ago- Albertsons Companies Inc. in New Lenox, IL is seeking friendly, customer-focused individuals to join our store teams. In this role you help keep shelves stocked, assist customers, and ensure the store feels welcoming for every shopper. You’ll be part of a diverse team...Flexible hours
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Mokena, IL4 days ago$15 - $16.8 per hour
Lowe’s in New Lenox is seeking a Customer Service Associate to welcome shoppers and help them find the right products for home improvement projects. You will interact with customers, assist with locating merchandise, and ensure their needs are met throughout the shopping...Hourly pay$18 - $20 per hour
...Systems, our purpose is simple: to do the right thing — for our customers, our team, and our community. We’re the trusted name in... ...your results. Teamwork - Because together, we accomplish more and support each other’s success. Position Summary As a Scheduling Coordinator...Hourly payFull timeWork from home- ...Customer Service Rep We are looking for well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people, and are willing to learn. Applicant must be ready to come to work with a smile, and be ready to treat people with the...
$25 per hour
...Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients and their families by answering inquiries and...Immediate startRemote workUniversity Physicians
Frankfort, IL2 days ago$45 per hour
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Frankfort, IL2 days ago$16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Mokena, IL9 hours ago- ...courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them... ...key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and...Minimum wageTemporary workLocal area
- ...Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients...Hourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Mokena, IL4 days ago $18.75 per hour
...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, recommend the right solutions, and promptly resolve any customer concerns to ensure maximum client...Hourly payFull timeContract workFor contractorsWork experience placementLocal areaFlexible hoursAfternoon shiftSherwin-Williams
New Lenox, IL2 days ago$24 per hour
...TNPS Detractors that same day As a Customer Service Representative, you will help... ...questions. We’ll give you amazing continuous support for everything. ~ Get paid $24 per... ...Support an (MPS) Marketplace Performance Specialist as your advocate Required...Hourly payRemote workWork from homeFlexible hoursNight shiftTurboTax
New Lenox, IL1 day ago$40k - $52k
...Part-Time Hybrid Remote Customer Service Representative Location: Frankfort, IL, 60423 Salary: $40,000.0 - $52,000.0/year Experience: 0 Year(s) Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the...Hourly payPart timeFor contractorsWork at officeRemote workWork from homeStaff My Agency
Frankfort, IL16 days ago$16 - $16.25 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payTemporary workLocal areaFlexible hoursShift workNight shiftCircle K
New Lenox, IL1 day ago$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...Hourly payFull timeShift workDay shiftEarly shiftAldi Inc.
Mokena, IL1 day ago$17.25 per hour
...manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those...Hourly payWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftDay shiftTarget
Orland Hills, IL1 day ago$14 - $18 per hour
...CVS Health is seeking Retail Store Associates to assist customers, operate cash registers, and support daily retail store operations. Retail Store Associates are responsible for greeting customers, processing transactions, handling cash and card payments, assisting customers...Hourly payFull timePart timeShift workNight shiftWeekend workCVS Corporation
Mokena, IL1 day ago$17 - $18 per hour
Ridgeway Petroleum Inc is seeking Sales Associates in New Lenox, Illinois. The role involves greeting and assisting customers, managing the checkout station, and maintaining merchandise displays. Applicants must be 18 years or older and have a high school degree or GED....$15 - $18 per hour
...Sales Associate in New Lenox, Illinois, to deliver outstanding customer service and maintain store operations. This role requires good... ...and team members. The successful candidate will enjoy a supportive environment with flexibility in scheduling, potential for growth...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
Related searches
- insurance customer service advisor Mokena, IL
- customer service representative hiring Mokena, IL
- customer service representative data entry Mokena, IL
- customer associate Mokena, IL
- customer advisor Mokena, IL
- customer success associate Mokena, IL
- part time customer service representative work from home Mokena, IL
- customer service administrator Mokena, IL
- warehouse customer service representative Mokena, IL
- client service specialist Mokena, IL