Hotel Front Desk Representative

Job Description

Job Description

Red Stone Inn , a well-established hotel located in the center of Moab, Utah , is currently hiring a dependable and guest-oriented Full-Time Guest Services Associate to join our front office team. All new hires starting in June will qualify for a $250 sign on bonus!

This position is perfect for someone who enjoys working with people, excels in a fast-paced environment, and takes pride in providing outstanding service.

At Red Stone Inn, we believe that a supportive workplace leads to exceptional guest experiences. We value our employees and are committed to creating a positive, respectful, and collaborative environment.

• Pay: Starting at $20+ per hour, based on experience
• All new hires starting in June will qualify for a $250 sign on bonus, paid out after the associate has been employed and in good standing with the company for 90 days (based on hours worked).
• Medical, dental, and vision insurance
• 401(k) plan with up to 4% employer match
• Paid vacation and paid time off (PTO)
• Employee hotel discounts
• Friendly, team-focused work atmosphere

As a Guest Services Associate, you will represent Red Stone Inn at the front desk and play a key role in shaping each guest's stay. You'll ensure a smooth arrival and departure process while providing helpful, professional service throughout their visit.

• Greet guests and manage check-in and check-out activities
• Answer phone calls and assist with booking and reservation needs
• Respond to guest questions and requests in a timely, courteous manner
• Communicate with housekeeping and maintenance teams to support daily operations
• Process guest payments and handle cash with accuracy
• Keep the front desk workspace clean, organized, and professional
• Complete shift paperwork, reports, and daily checklists

This role is well-suited for someone who enjoys variety, problem-solving, and building positive guest relationships.

• 3:30 PM - Midnight
• 4 days on / 4 days off schedule

• Previous experience in hospitality or customer service preferred
• Strong communication and people skills
• Comfortable using basic computer systems
• Reliable, organized, and detail-oriented
• Positive, professional attitude

Located in scenic Moab, Utah , Red Stone Inn provides comfortable accommodations and exceptional service to travelers from around the world. We take pride in fostering a welcoming culture where team members are respected, supported, and encouraged to grow within the hospitality industry.