Outreach Youth Support Staff

Job Type


Full-time

Description

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Outreach Youth Support Staff, internally referred to as the Outreach Youth Counselor provides a safe and supportive environment for youth experiencing or at risk of homelessness at our youth drop-in center, U-Turn - promoting positive interactions, providing life skills, social skills and enrichment activities. The Outreach Youth Counselor provides needed information and referrals, linkages to needed services, and crisis intervention. This role has a focus on reducing involvement in youth violence; increasing youths' abilities to access services to become more self-sufficient; and increasing supports in youths' lives. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Outreach Youth Counselor Duties & Responsibilities:

Full-Time (40 hours a week) | On-site in Everett

Starting Wages: $21.50-23.50/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork


Typical schedule is approximately: Tuesday-Friday: 11:00 AM-7:00 PM, Saturday: either 9:00 AM-2:00 PM or 9:00 AM-5:00 PM, depending on program needs

• Meet youths' basic needs while building positive relationships with the youth to establish trust and support.
• Link youth to other Cocoon House programs including Advocates and Navigators for case management services.
• Conduct stationary outreach at Cocoon House U-turn Drop-In Resource Center to ensure all youth are aware of other Cocoon House services.
• Cook and clean as scheduled and complete organizational or event planning projects as assigned by U-Turn Program Manager
• Support of all volunteers and community partners.
• Collect and track data on services received throughout the shift and complete weekly data requirements to assist U-Turn Program.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*
• 403(b) retirement plan with agency match*
• 21 days PTO accrual in first year*
• 10 agency-recognized holidays
• Multilingual pay differential opportunities
• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

* Benefits available for qualifying part-time and full-time employee statuses


Requirements

Skills needed to be successful in this role:

• At least 6 months of paid or volunteer experience with at risk youth or enrolled in a human services program.
• Ability to diffuse escalated youth.
• Ability to record and document information on forms as required for case planning and CPS reporting.
• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information.
• Ability to assess dangerous situations and access emergency services.
• Ability to relate with youth and staff.
• Ability to maintain boundaries with youth.
• Must have the ability to work independently and as part of a team.
• Ability to assess and prioritize youths' needs developmentally.
• Be able to assess emergencies and get proper support.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Commitment to Agency's mission and positive youth development model.

General:

• High school diploma/GED or high school equivalency
• Must be 21 years of age or older
• 6 months minimum of experience working with youth
• Must attend weekly team meeting and weekly supervision
• DCYF background clearance
• Acceptable driver's abstract with no more than 2 violations within last 3 years
• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients
• Be able to hear voices and alarms.
• Ability to read and comprehend a variety of materials
• Ability to operate phone, computer, and record information for files and logs
• Must be able to lift up to 50 Ibs
• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.
• Go up and down stairs

Salary Description


$21.50-$23.50/hr