Lead Contact Center Analytics & Operations Strategist
Insight Global
Insight Global is seeking an experienced operations analytics professional to support and scale customer support and contact center operations, blending data management, operational analytics, and process optimization with a strong emphasis on SQL-driven analysis and actionable insights. The role focuses on operational data management, analytics, and reporting, building dashboards for key metrics and delivering narrative insights to drive efficiency and customer experience. #J-18808-Ljbffr Insight Global
Vacancy posted 14 hours ago
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