Lead Contact Center Analytics & Operations Strategist
Insight Global
Insight Global is seeking an experienced operations analytics professional to support and scale customer support and contact center operations, blending data management, operational analytics, and process optimization with a strong emphasis on SQL-driven analysis and actionable insights. The role focuses on operational data management, analytics, and reporting, building dashboards for key metrics and delivering narrative insights to drive efficiency and customer experience. #J-18808-Ljbffr Insight Global
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Lead Contact Center Analytics & Operations Strategist in Sunnyvale, CA vacancy
$111k - $163k
...You will work closely with teams to develop actionable goals and business operations. The ideal candidate has a Bachelor's degree and 3 years of analytics experience. Responsibilities include leading development initiatives and making business recommendations. The...Operations- ...Job Overview Job ID: J51969 Job Title: Supply Chain Analytics Lead Consultant Location: Santa Clara, CA Duration: 11 Months + Extension... ...Develop network design and optimization models to rationalize operational assets and networks, considering international borders and...OperationsHourly payPermanent employmentContract workH1bLocal area
Machine Learning Technologies LLC
Santa Clara, CA4 days ago - Waymo is seeking an analytics-focused Operations Analyst to support Demand Operations & Service Quality. You will develop dashboards, diagnose issues, and drive improvements across local markets, partnering with Product Data Science, Product Management, and User Research...OperationsLocal area
- Intuit Inc. is seeking a Staff Fraud & Risk Analyst in Mountain View to serve as a key analytics partner among Risk Policy, Risk Operations, and Finance. This role demands exceptional quantitative precision and the ability to translate complex risk data into insightful...Operations
- Google is looking for a Global Strategy and Operations Lead for Android GTM in Mountain View, California. This role involves defining the commercial strategy to enhance user impact through advanced analytics and insightful narratives. The ideal candidate will have significant...Operations
- MACHINE LEARNING TECHNOLOGIES LLC is looking for a Supply Chain Analytics Lead Consultant in Santa Clara, CA. In this role, you will lead... ...advanced statistical models and AI/ML techniques to optimize operations specifically within the semiconductor domain. The ideal candidate...OperationsHourly pay
- Intuit is seeking a Staff Fraud & Risk Analyst who will act as a strategic analytics partner across Risk Policy, Risk Operations, and Finance. You will translate complex risk positions into financial insights that leadership can act on, and build scalable frameworks for...Operations
- Rubrik is seeking a Renewal Operations Manager to partner with Renewals, Sales, Finance and Customer Success, translating renewal metrics... ...in a fast‑paced SaaS environment. You will own renewal analytics, forecasting, and quoting operations—designing dashboards, validating...Operations
- Randstad USA is seeking a strategic Global Payroll Manager to lead payroll operations across the U.S., EMEA, Canada, and APAC. This role involves... ...record in vendor management, and advanced skills in data analytics and payroll systems. Join us to foster a culture of...Operations
- Rubrik is seeking a Renewal Operations Manager to drive data-informed decisions across the renewals lifecycle. You’ll design dashboards... ...forecasts, timely renewals, and scalable renewal workflows. A strong analytics background and cross-functional collaboration are essential....Operations
$168k - $270.25k
NVIDIA Corporation is seeking a Capacity Operations Manager to optimize GPU capacity and computing resources across various cloud service providers. The role requires significant experience in cloud computing, particularly with GPU capacity management, and a strong technical...Operations- ...management consultants helping leading organizations reinvent... ...of customer trust, operational efficiency, and... ...cases that connect human-centered design, data-driven... ...service models, automation, analytics, and connected... ...service, customer support, contact center operations,...OperationsWork experience placementLive inWork at officeLocal area
$92.5k - $139.6k
...Transformation team serves as the center of expertise and... ...of the customer, operational performance, and... ...and partners. The Lead, GM Energy CX Transformation... ..., Marketing, and Analytics. What You’ll Do... ...NPS, customer effort, contact‑level metrics, and journey...OperationsFull timeWork at officeLocal areaRemote workWork from homeRelocationRelocation packageFlexible hours- Coram AI, based in Sunnyvale, California, is seeking a Strategy & Operations Manager to enhance their go-to-market operations. This role... ...ideal candidate has 3-7 years of relevant experience, strong analytical skills, and a background in B2B startups. Coram AI offers a dynamic...OperationsFlexible hours
- ...opening for an International Growth Strategist for the iCloud Business in Cupertino... ...California. This critical role will lead strategic initiatives across over 10... ...a proven track record in strategy, analytics, and business operations. Ideal candidates will possess more...Operations
- A leading healthcare company is seeking a Senior Sales Operations Analyst to join their fully remote team. The role involves analyzing data, generating insights... ...0 years of relevant experience, and have strong analytical skills using tools like Python, Salesforce, and...OperationsRemote job
$122.63k - $255.63k
...About the Role As a Vertical Strategist (Auto & Travel) for Yahoo Ads... ...candidate is a vocal leader, analytical thinker, and creative problem... ...Strategy & Narrative Development Lead RFP Responses: Create... ...expectations; and safeguarding business operations and brand integrity. Yahoo...OperationsSeasonal work- ...establish data standards, and influence product strategy at scale. You will own analytics strategy, lead experimentation, and architect scalable data solutions across product, engineering, and operations while mentoring other analysts and communicating insights to the board....Operations
- ...impact with rigor; proactively surface insights, trends, and blockers. Collaborate cross‑functionally with Recruiting Operations, People Analytics, and Engineering partners to improve processes, implement new tools, and raise the bar for technical sourcing. Support...OperationsShift work
$117.4k - $221.2k
International Growth Strategist, iCloud Business Cupertino, California, United States Operations and Supply Chain At Apple, we don’t... ...amazing technology to industry‑leading environmental efforts. Join... ...demonstrable experience in strategy, analytics, or business operations, with...OperationsWorldwideRelocation$126k - $196k
...end‑to‑end investment operations across firms of all sizes... ...: Proven ability to lead the “Technical Win”... ...efficiency. Migration Strategist: Skilled at using Sandbox... ...and solve problems. Analytical ability: Be entrepreneurial... ...of employment. Please contact us to request...OperationsWorldwideVisa sponsorship$70.52 - $93.43 per hour
...waiting to be discovered. The Lead Reporting Analyst designs,... ...maintains the patient experience analytics and reporting solutions that... ..., and modeling survey and operational data using Spark SQL, Delta Lake... ...a framework for patient‑centered interactions. Simply put, we...OperationsHourly pay- ...Top Skills' Details • Ability to lead and own ServiceNow for global enterprise • Dynamic... ..., and conflict resolution skills Good analytical skills, detail oriented, ability to... ...new services Integrate / maintain robust operation and project management processes Follow...Operations
TechDigital Group
Santa Clara, CA2 days ago - ...partners, managing logistics, and leveraging AI tools to optimize operations. The ideal candidate will have over 10 years of experience in... ...chain planning, proficiency with NetSuite ERP, and a strong analytical mindset. An inclusive culture is emphasized, focusing on...Operations
- ...strategies and negotiate with manufacturing partners. You will collaborate with Operations and Engineering to secure favorable deals aligned with product roadmaps. The role emphasizes deep analytical skills, cross-functional influence, and the ability to drive cost...OperationsRelocation
$249k - $307k
...this hybrid role, you will report into our Brand Marketing & Operations Lead. You Will: Lead the overarching global social media strategy... ...social listening and narrative strategies. Establish data-driven analytics framework, deploying predictive social listening to...OperationsFull timeLocal areaRemote workShift workWaymo
Mountain View, CA5 days ago$135k - $150k
...experience in driving eCommerce initiatives and managing a P&L, along with strong analytical and communication skills. This hybrid position requires collaboration across marketing, product, and operations to optimize pricing and customer experience. A comprehensive rewards...Operations$176k - $276k
...Gruppe is looking for a Senior NPN Program Operations Analyst in Santa Clara, California. This... ...involves owning key business processes, leading complex projects, and translating... ...experience in business operations, strong analytical skills, and familiarity with AI tools. NVIDIA...Operations- The Memory & Storage Operations Analyst at Oracle in Santa Clara, CA, drives critical supplier qualification and sourcing strategy for... ...improvements for business growth. The ideal candidate has strong analytical skills and supply chain expertise, able to manage supplier...Operations
- HCA Healthcare is seeking a Surgery Center Administrator for Silicon Valley Surgery Center... ...and physician satisfaction while leading business development efforts and maintaining... ...of experience in outpatient healthcare operations are required. The position offers comprehensive...Operations
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Contact Center Analytics & Operations Strategist. Be the first to apply!
Related searches
- strategy consultant Sunnyvale, CA
- senior brand strategist Sunnyvale, CA
- business strategist Sunnyvale, CA
- media strategist Sunnyvale, CA
- design strategist Sunnyvale, CA
- investment strategist Sunnyvale, CA
- strategist Sunnyvale, CA
- communications strategist Sunnyvale, CA
- technology strategist Sunnyvale, CA
- revenue operations Sunnyvale, CA