Business Analyst

Business AnalystThe Vermont Department of Corrections is seeking an experienced Business Analyst to support the modernization, integration, testing, and long-term sustainability of enterprise correctional systems. This position serves as the designated testing lead for operational systems that support correctional facilities, probation and parole offices, community supervision, reporting, and cross agency data exchange. The role ensures system enhancements are clearly defined, operationally aligned, thoroughly tested, and successfully implemented without disrupting mission critical services. This position works collaboratively with operational leadership, system developers, data teams, vendors, and end users to translate business needs into sustainable technical solutions that improve efficiency, strengthen data integrity, and reduce administrative burden.Requirements and Business AnalysisLead requirements gathering sessions with operational and executive stakeholdersTranslate business processes and operational needs into functional requirements and system specificationsAnalyze existing workflows and recommend process improvements aligned with system capabilitiesConduct impact analysis for system changes and modernization initiativesTesting Leadership and Quality AssuranceServe as testing lead for DOC operational systems, assist system integration, and coordinate user acceptance testing effortsDevelop comprehensive testing plans, test cases, and validation scenarios aligned with documented requirementsDocument, prioritize, and track system defects through resolution, ensuring transparency and accountabilityValidate system changes, enhancements, and integrations prior to production deploymentSystems Support and ModernizationSupport offender management, community supervision, reporting, and data integration platformsSupport reporting and analytics initiatives by ensuring requirements support accurate and reliable data captureMaintain business documentation, process system maps, and testing artifacts to support long-term sustainabilityExperience, Knowledge, and SkillsExperience gathering, analyzing, and documenting business and functional requirementsExperience serving as a testing lead for enterprise systems, including coordinating system integration and user acceptance testing efforts, and utilizing defect tracking and test management tools to ensure accurate documentation, prioritization, and resolution of issuesWorking knowledge of SQL databases and data analytics principles, including the ability to write and interpret queries, validate data accuracy, and support reporting and operational decision makingWorking knowledge of data governance principles, reporting validation processes, and enterprise data analysis systemsStrong analytical and problem-solving skills, including the ability to evaluate complex operational workflows, translate them into structured system solutions, and collaborate effectively across technical and non-technical teamsStrong written documentation and communication skills, with the ability to explain complex technical concepts in clear, practical terms for operational and executive audiencesMinimum QualificationsBachelor's degree in business administration, statistics or information technology related field AND one (1) year or more experience in information technology, statistics, business analysis, data administration or research that uses data technology. OR Three (3) years or more of experience in information technology, statistics, business analysis, data administration or research that uses data technology.Total Compensation80% State paid medical premium and a dental plan at no cost for employees and their familiesWork/Life balance: 12 paid holidays each year and a generous leave planState Paid Family and Medical Leave Insurance (FMLI)Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) planTuition ReimbursementFlexible spending healthcare and childcare reimbursement accountsLow cost group life insuranceIncentive-based Wellness ProgramQualified Employer for Public Service Student Loan Forgiveness ProgramEqual Opportunity EmployerThe State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.