Amish Advocate Liaison

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Millersburg, OH, US Pomerene Hospital, situated in Millersburg, Ohio, is a community-focused healthcare facility dedicated to providing quality medical services to the region. Known for its patient-centered approach, the hospital offers a range of services, including emergency care, surgical procedures, and specialized treatments. Pomerene Hospital plays a vital role in enhancing the well‑being of its community, fostering a compassionate environment for patients and their families, serving out the mission of "Delivering trusted, superior and compassionate healthcare that strengthens and enriches our community." Today, Pomerene Hospital operates as a 25-bed, rural critical access hospital. As one of the largest employers in Holmes County, Pomerene Hospital serves not only the local community but also residents from neighboring counties. Working with us you will be eligible for: Medical, Dental, and Vision Insurance Life Insurance Voluntary Accident and Critical Illness Insurance Short-Term Disability FSA Options 403(b) with Employer Matching & Contributions Employer-Paid Certifications Tuition Reimbursement Generous Paid Time Off Eligibility for participation in Federal Student Loan Forgiveness programs Summary The Amish Advocate Liaison establishes and maintains effective communication with the Amish Community. The Amish Advocate Liaison acts as the central contact point within Pomerene for the Amish Community. The Amish Advocate Liaison also facilitates excellent service and experience for our Amish patients. Essential Functions Demonstrates commitment to Pomerene Hospital Values. Deliver service and expectations that build positive customer satisfaction and experience. Knowledge of Amish culture and fluency in Pennsylvania Dutch. Builds trust and integrity between Amish Community and Pomerene. Moves throughout the organization acting as a liaison and advocate for patients and families Maintains a positive relationship with external contacts and stakeholders. Develops a positive perceptions of the hospital in the community. Promoting and maintaining effective communication and positive relationships with the Amish Community Performing community relations and public relations in the Amish community according to hospital and department policy and procedure Assist with promoting and processing of self-pay package program; receiving and processing phone calls related to package pricing, billing, follow-up, and complaints. Assist in scheduling Amish House lodging as requested. Serves as a backup to the transportation scheduler. Visiting hospital Amish patients; and other activities as delegate Education/Experience Requirements Strong knowledge of Amish culture and beliefs Fluent in Pennsylvania Dutch Excellent communication skills Detail oriented Computer skills Prior billing experience is preferred #J-18808-Ljbffr