Project Manager/Leader - Senior

Job Title: Project Manager/Leader - Senior

Location: Toronto, Ontario

Work Model: Hybrid

Duration: 7 months

Extension: 1 Time

Must Haves

• 10+ Years of Experience leading complex organizational transformation and change management initiatives.
• Knowledge and application of industry-standard change management frameworks and methodologies.
• Experience designing and executing large-scale communications and engagement strategies.
• Strong facilitation skills for leadership workshops, town halls, focus groups, and stakeholder consultations
• Experience developing KPIs, adoption metrics, readiness measures, and benefits realization frameworks.
• Ability to develop integrated plans, governance models, risk management frameworks, and benefits realization strategies.

Description / Responsibilities / Skills

Purpose

• LRC is transitioning from a project-based delivery model to a product-based operating model aligned with CCOM and GovTechON's One Government vision.
• The Senior Program Manager will provide strategic leadership for planning, execution, governance, communication, and adoption of this organizational transformation.

Program Leadership & Transformation Management

• Lead the end-to-end organizational change and transformation program supporting the transition to a Product-Based Delivery Model.
• Coordinate activities across business, technology, HR, communications, and ministry partner workstreams.
• Provide strategic advice to executives on organizational readiness, transformation risks, and mitigation strategies.
• Establish governance structures, reporting mechanisms, and executive decision-support materials.

Operating Model & Organizational Design

• Support future-state operating model development aligned with the Common Cluster Operating Model.
• Facilitate definition of new roles, accountabilities, governance processes, and service delivery models.
• Identify organizational gaps, interdependencies, and process improvement opportunities.
• Promote alignment with enterprise standards, Target State Architecture, and GovTechON objectives.

General Skills

• Exceptional stakeholder management and relationship-building skills.
• Strong facilitation, negotiation, and conflict resolution capabilities.
• Experience influencing senior leaders and driving organizational alignment.
• Ability to manage competing priorities in complex multi-stakeholder environments.
• Strong analytical, strategic planning, and problem-solving capabilities.

Deliverables

• Develop an Organizational Change Management Strategy
• Develop a Stakeholder Assessment and Management Plan
• Complete Change Impact Assessment
• Prepare Organizational Readiness Assessments
• Develop a Change Champion Network Framework
• Develop and Delivery a Training and Adoption Strategy
• Develop an Operating Model Transition Roadmap
• Prepare Executive Communications Materials
• Deliver a weekly Transformation Dashboard and Progress Reporting
• Develop and deliver a Post-Implementation Adoption and Sustainability Plan

Experience & Skill Set Requirements

(35%) Organizational Change Management Leadership

• Experience conducting stakeholder analysis, impact assessments, readiness assessments, and change planning.
• Demonstrated success driving organizational adoption and culture change.
• Experience establishing change governance and performance measurement frameworks.

(25%) Strategic Communications and Stakeholder Engagement

• Experience developing executive-level communications, presentations, key messages, and engagement materials.
• Experience managing diverse stakeholder groups with competing priorities.

(20%) Program and Transformation Management

• Experience managing multi-workstream transformation programs with significant organizational impacts.
• Experience managing interdependencies across business, technology, HR, communications, and operational teams.
• Demonstrated ability to monitor and report on program health, outcomes, and transformation progress.

(10%) Public Sector and Operating Model Experience

• Experience working within public sector environments, including governance, approvals, accountability requirements, and labour relations considerations.
• Knowledge of organizational design, operating model transformation, and enterprise service delivery environments.
• Familiarity with Government of Ontario, GovTechON, CCOM, and product-based delivery principles is considered an asset.

(10%) Measurement, Reporting, and Tools

• Experience using tools such as Azure DevOps, Microsoft 365, Power BI, SharePoint, and project portfolio management tools.
• Ability to develop executive dashboards, reporting packages, and governance materials.