CDL Driver Supervisor

Job Description

Job Description

CDL Driver Supervisor

Lead, Schedule, Recruit, and Develop Professional CDL Drivers

zTrip , the nation's largest transportation provider, is seeking a highly motivated and people-focused CDL Driver Supervisor to oversee the growth, scheduling, development, and performance of our CDL driver fleet. This role plays a critical part in recruiting qualified drivers, coordinating schedules, supporting new hires, and mentoring drivers to achieve long-term success.

The ideal candidate is a strong leader with experience in transportation operations, driver management, and workforce development who is passionate about building high-performing teams and maintaining exceptional service standards.

Position Overview

As a CDL Driver Supervisor , you will lead initiatives focused on driver recruitment, onboarding, scheduling, retention, and performance management. You will work closely with operations, dispatch, safety, and recruiting teams to ensure the fleet is properly staffed, drivers are supported, and service commitments are consistently met.

Your success will be measured by driver retention, staffing levels, schedule coverage, safety compliance, and overall driver engagement.

Key Responsibilities

CDL Driver Recruiting & Hiring

• Actively recruit qualified CDL drivers through referrals, job fairs, recruiting events, and community outreach.
• Conduct candidate screenings, interviews, and hiring recommendations.
• Build a pipeline of qualified CDL driver candidates.
• Promote zTrip's culture, benefits, and career opportunities to prospective drivers.
• Partner with recruiting teams to meet hiring goals and workforce needs.
• Monitor staffing levels and develop strategies to address driver shortages.

Driver Onboarding & Training

• Coordinate onboarding activities for newly hired CDL drivers.
• Assist with orientation, licensing verification, company policies, and operational procedures.
• Ensure drivers complete all required training, certifications, and compliance requirements.
• Serve as the primary point of contact for new drivers during their transition period.
• Provide hands-on support to help drivers successfully integrate into fleet operations.

Driver Scheduling & Workforce Management

• Create and manage driver schedules to ensure adequate service coverage.
• Coordinate shift assignments, route coverage, time-off requests, and schedule adjustments.
• Monitor attendance, availability, and staffing levels.
• Address scheduling conflicts and operational coverage issues.
• Work closely with dispatch and operations teams to optimize driver utilization.

Driver Mentorship & Retention

• Build strong working relationships with CDL drivers through regular communication and support.
• Conduct one-on-one coaching sessions focused on performance, attendance, customer service, and professional growth.
• Identify drivers who may need additional support and develop action plans for success.
• Recognize and reward positive performance and milestones.
• Promote a culture focused on engagement, retention, teamwork, and accountability.
• Address driver concerns and escalate issues when appropriate.

Performance Management

• Monitor driver performance metrics and operational expectations.
• Conduct ride-alongs, coaching sessions, and performance reviews.
• Provide constructive feedback and corrective coaching when needed.
• Assist with performance improvement initiatives.
• Maintain documentation related to coaching conversations and performance discussions.

Safety & Compliance

• Reinforce compliance with CDL regulations, DOT requirements, company policies, and safety standards.
• Partner with safety teams to address violations, incidents, and risk concerns.
• Monitor driver qualification files and required certifications.
• Support ongoing safety training and compliance initiatives.
• Promote a culture of safe and professional driving practices.

Driver Engagement & Communication

• Serve as the primary liaison between drivers and management.
• Communicate company updates, operational changes, and policy information.
• Gather driver feedback and recommend process improvements.
• Foster a positive and supportive team environment.
• Assist with driver recognition programs and retention initiatives.

Operational Support

• Collaborate with dispatch, recruiting, safety, maintenance, and operations personnel.
• Assist with staffing forecasts and workforce planning.
• Support special projects and operational initiatives as assigned.
• Help ensure operational goals and service expectations are achieved.

Qualifications

Required

• Valid driver's license.
• Minimum 2 years of transportation, logistics, fleet operations, or driver management experience.
• Strong leadership, communication, and organizational skills.
• Experience coaching, mentoring, or supervising employees.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent conflict resolution and problem-solving abilities.
• Strong computer skills, including scheduling and workforce management systems.

Preferred

• CDL License (Class  B).
• Experience recruiting CDL drivers.
• Experience managing driver schedules and workforce planning.
• Knowledge of DOT regulations and transportation compliance requirements.
• Prior supervisory or transportation leadership experience.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

• Strong recruiting and interviewing skills.
• Effective driver coaching and mentorship abilities.
• High level of professionalism and accountability.
• Excellent communication and relationship-building skills.
• Ability to motivate and retain CDL drivers.
• Strong scheduling and workforce planning capabilities.
• Commitment to safety, compliance, and operational excellence.
• Ability to lead teams in a dynamic transportation environment.

Why Join zTrip?

At zTrip, we understand that our drivers are the foundation of our success. As a CDL Driver Supervisor , you will directly impact hiring, onboarding, scheduling, and retention efforts while helping drivers build rewarding careers.

If you're passionate about recruiting great drivers, developing talent, and leading a professional transportation team, we want to hear from you.

Apply today and help build the future of zTrip's CDL driver fleet.