Contract Manager

This is a professional position where effective performance requires a high level of independent judgment and action under minimal supervision. It is primarily responsible for developing and managing contracts and determining compliance with federal, state, and local regulations and policies. Essential Functions: Establish and maintain positive working relationships with Heartland for Children internal and external customers Knowledgeable of child welfare and case management Knowledgeable of mental health, utilization management and DJJ processes Knowledgeable of Comprehensive Behavioral Health Assessments (CBHA), mental health referrals and mental health services Receive and process CBHA referrals that are submitted by our partners within required timeframes. Periodically review CBHAs for quality and provide feedback to providers when necessary. Provide connections and support for mental health, substance and behavioral health needs of children and adults Attend DJJ lockout staffings, coordinate meetings and recommend services for kids to help divert placement in licensed care Participate in multi-disciplinary staffings to include but not limited to Crossover Youth Staffings, Youth at Risk Staffings, Local Review Team Staffings and other staffings as requested. Identify trends, good practice and barriers related to these processes and make written recommendations for improvement and/or training opportunities Perform additional duties as assigned Qualifications: Bachelor’s degree/preferably in a Business or Human Services related field.Two to threeyears previous office or client services experience preferred; detailed oriented and able to operate in a fast paced environment with demanding deadlines. We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off. Additional Information: Drug free workplace. Drug testing required. EOE/M/F/D/V. #J-18808-Ljbffr