Intensive Care Coordinator

Intensive Care Coordinator

Location: 241 Greenhouse Road, Lexington, VA

Employer: Rockbridge Area Community Services (RACS)

ROCKBRIDGE AREA COMMUNITY SERVICES (RACS) is currently seeking a motivated, qualified individual to work in our coverage area of Rockbridge and Bath County, and the Cities of Lexington and Buena Vista. RACS will provide training, supervision, and education opportunities specific to the position.

Position Description

The Intensive Care Coordinator (ICC) is a vital member of the Child & Adolescent Community-Based Services team, responsible for providing intensive care coordination to children and adolescents with emotional and behavioral challenges. This role supports youth who are transitioning from residential care or are at risk of out-of-home placement by helping stabilize them within their home and community.

The ICC works closely with families, service providers, and community partners to develop individualized care plans rooted in family strengths, needs, and culture. The goal is to build a strong, wraparound system of support that promotes long-term success. This position is ideal for a team-oriented professional with strong communication skills, clinical insight, and a passion for making a difference in the lives of youth and families.

Essential Work Performance Areas

• Communicates effectively, both orally and in writing.
• Demonstrates ability to problem solve and address routine issues.
• Works well as part of a team, e.g. respects others' opinions, shares workload as appropriate, and demonstrates flexibility.
• Projects positive attitude toward clients, staff, and other agencies; treats clients, staff, and other agencies in a caring and respectful fashion; mindful of individual, cultural and ethnic differences.
• Maintains appropriate professional boundaries (e.g., with clients, other staff, agencies, etc.).
• Sets appropriate priorities, plans work systematically, uses time wisely.
• Enthusiastic, motivated, takes initiative.
• Actively participates in supervision; utilizes supervision appropriately; is responsive to constructive feedback; consults with supervisor as necessary when crises or situations beyond the norm arise.
• Demonstrates openness and willingness to change; initiates change when necessary; encourages others to accept change.

Education & Training Requirements

• Must meet qualifications as a Qualified Mental Health Professional at the time of hire.
• Bachelor's degree required.
• Minimum two years of experience working with children/adolescents in a clinical or case management role.
• Must obtain CANS certification within 90 days of employment.
• Completion of High-Fidelity Wraparound training as soon as available after hire.
• Completion of all Child Mental Health Case Management and Pre-screener certification modules within 6 months of employment.

Why Join RACS?

At RACS, you will have the opportunity to make a direct and lasting impact on individuals and families in your community. We support our staff with meaningful benefits and a work environment that values collaboration, professionalism, and growth.

• Competitive salary
• Student loan repayment assistance and tuition reimbursement
• Virginia state retirement plan
• Health, dental, and vision insurance
• Generous paid time off and holidays
• Telework options where appropriate

Background Investigation Requirements

All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police); local agency checks; employment verification; verification of education (relevant to employment); and other checks based on the position.

Probationary Period

All persons that are newly hired, rehired, transferred, promoted, or demoted into a Rockbridge Area Community Services position must serve a new 6-month probationary period.

RACS is an EEO employer and is committed to supporting workforce diversity, equitable opportunities, and inclusivity. Reasonable accommodations are available upon request. RACS values our Veterans and encourages all to apply. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.