Optician

Optical Department Position

Florida Medical Clinic Orlando Health

Job title: Optician

Status: Part-Time

Hours: Monday-Thursday 8:00-5:00 Friday 8:00-1:00

Location: This position travels to Land O' Lakes & Tampa.

Position Summary: Assists patients in the Optical Department with their optical need.

Why is Florida Medical Clinic Orlando Health your best place to work?

Education & Career Growth: Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness: Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement: Up to 5% employer match on retirement contributions.

Work-Life Balance: Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support: Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions:

• Performs preliminary duties
• Greets patients professionally, cheerfully, and in a timely manner
• Verifies patient's insurance coverage
• Obtains authorizations
• Pulls previous files
• Updates patient demographics as needed
• Verifies HIPAA and Privacy signatures are obtained
• Answers phone promptly and professionally
• Makes appointments for lens technician and I&R training
• Takes messages and follows through
• Handles customer needs and requests efficiently
• Promptly and cheerfully assists patients with frame selection
• Demonstrates product knowledge
• Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
• Accurately prices orders
• Shows skill in the adjusting and fitting of eye wear
• Problem solves in resolving patient issues with eye wear
• Performs Insertion/Removal training for contact lens wearers
• Orders frames, lenses and contact lenses
• Intergy - Accurately posts charges
• Collects monies and posts payments
• Balances journal and locks it each day
• Creates a journal for the next day
• Secures deposit at the end of the day
• Logs off Intergy and out of computer before leaving

Other Related Functions:

• Maintains an organized and clean work area
• Empties HIPAA container into destruction bin
• Restocks frames at end of day
• Dusts frame shelves monthly
• Keeps up with filing on a daily basis
• Performs other incidental and related duties as required and assigned

Education/Training: High School Diploma or equivalent required.

Licensure/Certification: Optician's License

Experience: Excellent interpersonal and communication skills, Excellent telephone etiquette, Strong computer proficiency, Demonstrated ability to lead people and get results through others

Bayfront Health St. Petersburg