Case Manager

Job Description

Job Description

Description:

Make an Impact. Lead with Purpose.

Parc is growing — and we need a dedicated Case Manager who is ready to make a meaningful difference in the lives of adults with developmental disabilities.

This is not just a documentation role. This position blends leadership, advocacy, compliance, and hands-on support to ensure the individuals we serve are achieving their goals and living with dignity and independence.

If you thrive in a structured environment but can pivot when needed, enjoy problem-solving, and want your work to truly matter — we would love to meet you.

Who We Are

Parc provides opportunities for children and adults with developmental disabilities to exercise independence and live life to the fullest. Our vision is a community where all individuals are treated with dignity and respect. Every team member plays a role in bringing that vision to life.

Why Join Parc?

• A Career with Purpose – Your work directly impacts lives every day
• Supportive & Inclusive Culture – Team-focused, collaborative environment 
• Professional Development – Ongoing training and growth opportunities
• Established Nonprofit Organization – Stability with mission-driven leadership

Position Summary

• The Case Manager is responsible for developing, writing, and implementing Individual Service Plans (ISPs), providing written periodic updates, and ensuring all waiver requirements are met for assigned participants. This role includes identifying achievable goals and objectives, developing programs within the Therap electronic records system, and monitoring implementation for quality and compliance.
• The Case Manager works closely with Direct Support Professionals and supervisors to ensure health, safety, and meaningful programming. This position also coordinates vocational opportunities and ensures both vocational and non-vocational needs are being met.

What You’ll Do

• Develop and implement Individual Service Plans and structured goal programs
• Enter and maintain programming within the Therap system
• Monitor goal implementation and provide periodic written updates
• Provide leadership and direction to Direct Support Professionals
• Ensure overall health, safety, and well-being of assigned participants
• Coordinate vocational opportunities with Community Supports Supervisor
• Maintain accurate documentation including activity, progress, incident, attendance, and statistical reports
• Meet with participants, families, and outside agencies as needed
• Participate in team meetings and program planning
• Provide crisis management and behavioral intervention when necessary
• Assist participants with daily living activities as needed
• Take rotating on-call responsibilities to cover staffing and scheduling needs
• Clearly communicate Parc’s mission and values within the community
• This role requires both administrative expertise and hands-on engagement

What We’re Looking For

• Experience working with adults with intellectual and developmental disabilities
• Prior case management experience
• Knowledge of Medicaid waiver requirements and compliance standards
• Understanding of behavior management and conflict resolution techniques
• Strong organizational, analytical, and documentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to exercise sound judgment and maintain confidentiality
• Collaborative team player with a positive, solutions-focused mindset

Requirements

Education & Experience Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred
• Minimum of 3 years’ experience working with intellectually and developmentally disabled adults
• Minimum of 4 years’ experience working with intellectually and developmentally disabled adults or a 4 year degree in social services, human services, psychology, etc.  
• Demonstrated case management and/or vocational services experience
• Valid Florida Driver’s License with acceptable driving record
• Ability to lift up to 50 pounds
• Ability to stand for extended periods
• Ability to meet physical, visual, and auditory demands of the role
• Must communicate effectively in English, verbally and in writing

Typical hours: Monday through Friday, 7:30 AM – 3:30 PM.

• This is an on-site position at Parc Center for Disabilities.

Compensation & Benefits

We value our team and offer a strong benefits package :

• 10 paid holidays (available immediately)
• 18 PTO days
• 2 personal days (available immediately)
• Affordable medical, dental, and vision insurance
• HSA and FSA options
• Employee Assistance Program
• Tuition reimbursement
• 403(b) retirement plan
• $18.50 per hour

Other Requirements

• Parc is proud to be a Drug-Free Workplace.
• This position requires screening through the Florida Care Provider Background Screening Clearinghouse. Learn more at