Order Processor

Service Center Order ProcessorThe primary role of the Service Center Order Processor includes order fulfillment, order preparation, processing returns/repair and basic inventory functions like checking returned tools over for possible repairs needed and receiving consumables from our vendors and adding them to our inventory. This position includes tooling and uniform onsite.QualificationsRequired:High School diploma or equivalent, must also be 18 years old1+ years of customer service experiencePreferred:6+ months previous warehouse experienceExperience with Construction based equipment and consumablesSkills:Ability to perform basic mathematical skills, read and comprehend simple instructions, short correspondence and memos and write short correspondence and memos.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standard situationsSimple computer skills required for minimum job functions of service center operationsProficiency in Microsoft applicationsCustomer service and problem-solving skillsExcellent organizational skills and problem-solving skillsAttention to detailAbility to organize and prioritize responsibilitiesGood verbal and written communicationAbility to function as an integral team member, working under time constraints and meeting deadlines in a changing environmentAbility to take initiative and work independently with minimal supervision View every interaction as an opportunity to add value and enhance relationshipsOffice and TravelOccasional travel to job sites, but very limitedResponsibilities and TasksOrder Processing (95% of time):Prepare customer ordersPicking orders and organizing the orders for deliveriesFill all orders accurately and within prescribed timeSecure substitution requests as neededCommunicate back ordersJobsite returns and receiptsProcess returns from jobsites accurately and within prescribed timeCount incoming articles to verify receipt and put away in assigned locationNotify job sites if there are discrepancies on returnsMark identifying codes on articles as neededInspect tools as they come back from jobs for possible repairs neededStrongly adhere to all best-in-class safety practices.Assist other team members in different areas when needed, and when qualified to perform taskReceiving of consumables and stocking shelvesClean and organize work areaOther Duties as assigned (5% of time)Participate as an active member of the Six Side Supply Team. Contribute to shared goals and collaborate with colleagues on achievement of priorities.Collaborate with internal teams, contractors and other stakeholders to align efforts. Build and maintain strong relationships with internal and external stakeholders.Other duties as assigned.Physical RequirementsThe physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position involves standing for a period of time and sitting to complete desk work. Employee needs to be able to lift up to 50 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.