Fraud Specialist

Overview Full Time position located in Honesdale, PA, US. Salary Range: $41,070.00 To $53,379.00 Annually Salary Grade: Specialist Duties Responsible for processing customer disputes for unauthorized transactions. Follow the specific procedure for compliance with Regulation E and manage debit card loss risk for the bank. Assist in the review of daily reports and fraud software alerts to identify potentially fraudulent activities. Collaborate with the fraud team on researching and investigating customer disputes and other fraud-related claims. Support the Bank Administration and/or Fraud Officer to establish goals for the work unit, determine work procedures, and expedite workflow. Ensure the unit’s compliance with operating policies and procedures; provide management with reports regarding various disciplines within the Fraud Department; offer recommendations for process improvement; respond to inquiries or requests for information. Help with fraud-related training for frontline team members. May work on specialized projects as needed. Skills Excellent organizational and time management skills. Strong written and verbal communication skills. High attention to detail and accuracy. Ability to manage multiple tasks and prioritize effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); comfortable with basic data entry and reporting tools. Experience 2 years of bank experience required; deposit operations experience preferred. Education High School Diploma or equivalent required. #J-18808-Ljbffr WAYNE BANK