General Manager

Current job opportunities are posted here as they become available.

Position Title:

General Manager
Reports to:

Area President
FLSA:

Salaried, Exempt
Revision Date:

9/2025

Position Summary:
The General Manager is accountable for the operations and financial results of a branch profit center. This position is responsible for managing a team of office and field employees, developing long-term customer and supplier relationships, and overseeing core business processes including safety, sales, estimating, project execution, and collections.

Essential Duties and Responsibilities

Fully implement the company safety program and be responsible for a safe workplace

Hire, develop, and manage branch personnel, delegating responsibilities to them as appropriate

Promote harmonious labor relations

Develop strategic plans and budgets that drive both short-term and long-term success of branch operations, branch personnel, and the overall company

Build a reputation in the local market as a preferred contractor that can be trusted to perform quality work, provide attentive customer service, and follow through on commitments

Oversee the sales strategy for the market, concentrating on the selection of quality customers and decisions about what kind of work to perform and how to price and pursue opportunities

Ensure the successful execution of all jobs, in terms of safety, quality, schedule, and profitability

Prepare and review high-risk bids with the Area President and other company leadership as required

Supervise change order pricing and documentation of changes and impacts in a timely manner

Ensure that monthly billings are completed accurately and timely

Ensure that receivables are collected timely and that bad debt write-offs are minimized

Ensure that branch operations are administered efficiently and effectively

Ensure that all branch personnel follow company policies and procedures

Ensure that job and employee documentation is organized and retained per company policy

Oversee monthly profit recognition for the branch, in collaboration with corporate accounting

Ensure that estimating rates and labor studies for the branch are kept current

Skills and Abilities

Strong interpersonal skills with the ability to collaborate effectively

Self-motivated with the ability to work independently

Good problem-solving skills

Strong organizational skills with attention to detail

Strong written and verbal communication skills

Ability to prioritize tasks and work under time constraints to meet deadlines

Previous sales experience in commercial and/or industrial contracting

Advanced Microsoft Excel skills, with good attention to detail

Proficiency with estimating software and other relevant software tools

Ability to interpret drawings, architectural/mechanical plans, and flow diagrams

Familiarity with construction project management practices

Familiarity with construction contracts, change orders, and related construction documentation

Education/Experience

High school diploma or equivalent

At least 7+ years of estimating or construction management experience

Travel:

Occasional travel may be required, as needed, to job sites and various business meetings.

The duties and responsibilities described above are not a comprehensive list. Additional tasks may be assigned to the employee from time to time; the scope of the job may change as necessitated by business demands.

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