Assistant Housekeeping Manager
Civana Wellness Resort & Spa
Job Description
Job Description
CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional, and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation Destination
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping Award
WHY YOU’LL LOVE WORKING AT CIVANA
• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Generous Team Member & Friends & Family Resort rates and discounts
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.
Reporting to the Director of Housekeeping, the Assistant Housekeeping Manager oversees daily operations across Laundry, Public Areas, and Heart of House (HOH), ensuring the resort's cleanliness standards and guest experience remain best-in-class.
Responsibilities:
- Lead, manage, and hold the team accountable across Laundry, Public Areas, and HOH
- Manage laundry operations: monthly linen inventory, linen quality control, and preparing linen weights for Rooms, Spa, Programs, and F&B
- Order and maintain laundry chemicals and supplies
- Oversee lost and found
- Oversee public areas and HOH cleanliness: restrooms, trash receptacles, outdoor railings, doors, and overall resort condition
- Manage the overnight cleaning company/vendor relationship
- Support scheduling, training, and daily supervision of housekeeping staff across both areas
- Partner with Director of Housekeeping on labor management, standards audits, and Forbes/service culture compliance
Qualifications:
- 2+ years progressive housekeeping/laundry leadership experience, luxury/resort preferred
- Experience managing linen inventory and vendor relationships
- Strong organizational and team leadership skills
- Ability to work flexible shifts including weekends/holidays
Vacancy posted 2 days ago
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