Medical Assistant

Medical Assistant 

The Medical Assistant is accountable for providing medical support services, providing a warm and welcoming atmosphere, offering support to clients throughout treatment and following discharge, providing information to program clients on medications, activities to support overall health and monitoring clients’ health and medication compliance. The Medical Assistant will support Medical Director of Primary Care in preparation for patient visits and daily operations of the clinic.

Full Time / Non-Exempt

Schedule: Monday to Friday

Pay Range begins at $20.00/hour

QUALIFICATIONS

Medical Assistant Certification and two years of relevant work experience required. Previous experience working with an EMR/EHR software system, patient registration, documentation, and filing.

Ability to remain professional and focused on client needs; excellent written and verbal communication skills; Initiative; willingness and ability to learn and to follow directions; ability to follow up on assignments through completion; client advocacy skills; compassion; a desire to assist clients to achieve successful recovery.

Physical Requirements: Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times.

Valid Driver’s license required.

BENEFITS (available upon Permanent Hire)

• PTO 4 weeks total, which is accrued on a biweekly basis
• Medical & Dental Insurance - with large employer-paid premium
• Life Insurance - 100% employer paid
• Voluntary Vision Insurance
• AFLAC Voluntary Benefits
• Tuition Reimbursement
• Loan Forgiveness
• 11 Paid Holidays
• Employee Assistance Programs (EAP)
• 403(b) Retirement Plan with Employer Match
• 2 Gym Membership Options

AGENCY OVERVIEW

The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.

KEY RESPONSIBILITIES

• Collect medical histories of patients.
• Conduct vital signs checks on program clients and maintains accurate and timely documentation.
• Assist and participate in patient visits.
• First aid, including wound care and change of dressing.
• Collecting and preparing laboratory specimens.
• Instruct patients about medication and special diets.
• Coordinate medical treatment with specialty providers.
• Coordinate services with nursing service and pharmacies
• Meet regularly with the Medical Director.
• Answer and triage communication to the clinic.
• Schedule patient follow-up appointments.
• Check in with clients regarding any changes in their demographic information and update in the EHR.
• Explain treatment procedures to patients.
• Assist the medical director with daily operations and upkeep of the clinic.
• Participate in regularly scheduled and special meetings with other staff to enhance the agency’s effectiveness
• Participate in program planning and implementation
• Attend training related to best practices and other relevant topics
• Performs other duties as assigned by supervisor.